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IT Specialist (Disaster Operations Support)
Small Business Administration · Posted 60 days ago
Hybrid Salt Lake City, UT $90K – $116K Apply by Aug 11, 2026 Information Technology Management ENTJINTJINTPISTJ EngineeringOperationsCustomer Success
Apply for this job → About the Role
This position is located in the U.S. Small Business Administration (SBA), supporting disaster affiliated Centers under the technical and administrative supervision of the Chief Information Officer (CIO). As a senior IT Specialist performing advanced operational work involving systems administration, infrastructure operations, network services, telecommunications systems, cloud technologies, customer support, and other activities supporting Center and Field disaster operations.
What You'll Do
- →Diagnoses and resolves highly complex operational failures affecting multiple systems, services, operational areas, or field locations and restores critical services during periods of degraded performance or operational disruption.
- →Implements, coordinates, and monitors operational IT security measures designed to protect systems, networks, telecommunications services, cloud environments, remote access services, devices, and operational data supporting disaster activities and continuity operations.
- →Evaluates proposed hardware, software, telecommunications systems, cloud technologies, and infrastructure solutions by developing technical criteria, assessing operational compatibility, validating technical functionality, and recommending implementation approaches supporting operational continuity and disaster response requirements.
- →Maintains operational documentation, systems configurations, inventory accountability records, continuity procedures, operational recovery documentation, technical guidance materials, and support documentation necessary to support Center operations and field disaster activities.
- →IMPORTANT NOTES: Your primary residence is considered your official duty station.
- →TRAVEL STATEMENT: You may be required to travel to a disaster site during increased disaster activity for extended periods with little or no advanced notice.
- →If so, you may encounter hazardous working and/or living conditions; i.e., no water or electricity and/or minimal lodging facilities.
- →Travel expenses are compensated based on SBA policy and Federal regulations.
- →This position works on an as needed basis.
- →This means that employees are in a pay and duty status only when activated to respond to workload needs, especially in response to heightened disaster activity.
- →When no longer needed, employees return to an intermittent schedule and are not called into work until the next event necessitates additional staff.
- →However, depending on the workload and/or level of disaster activity, your work schedule may be changed to full-time.
- →Subsequently, if the workload decreases, you may be placed back onto an intermittent work schedule.
- →Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and twelve to fourteen hours a day).
Requirements
- ✓Education may not be substituted for experience for this position.
Personality Fit
Job ID: e8b74bb8-21fa-4c9f-9dcc-3af4a203766f
Posted via USAJobs