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IT Specialist (CUSTSPT/SYSADMIN)
Offices, Boards and Divisions · Posted 135 days ago
Hybrid Washington, DC $102K – $133K Apply by Jun 3, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
This position serves as a IT Specialist (CUSTSPT/SYSADMIN), located in the Department of Justice, Chief Information Officer, Cybersecurity Services Staff, National Classified Systems Directorate, NCS IT service Desk in Washington, DC. The incumbent is responsible for providing IT Customer Service support. As an IT Specialist (CUSTSPT/SYSADMIN), the employee works on the DOJ-OCIO Service Desk with a background in the support of DOJ-OCIO users with a variety of tasks.
What You'll Do
- →The duties and responsibilities for a IT Specialist (CUSTSPT/SYSADMIN) GS-2210-12 generally include, but are not limited to, the following: Performs customer support duties to include account management, password resets, and addressing priority needs for the organization.
- →Analyzes configuration management processes and procedures, develops and recommends processes, software, and procedures to ensure effective configuration management.
- →Identifies and carries out actions investigates, recommend a cost-effective solution to management.
- →Plans and coordinates the maintenance, upgrade, and support of systems.
- →Schedules maintenance activities during off-peak usage periods.
- →Manages and maintains the baseline configuration of hardware, software, and network systems.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓For the GS-12 level, you must meet the qualification requirement using experience alone.
- ✓No substitution of education for experience is permitted.
Benefits
- ★*Continued from Additional Information Fair Chance to Compete for Jobs: The Fair Chance Act prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment.
- ★If you believe a DOJ employee or Federal contractor acting on its behalf has violated your rights under this Act, you may submit a written complaint within 30 days of the date of the alleged non-compliance directly to Ebony Stephenson at Ebony.Stephenson2@usdoj.gov.
- ★Note: In accordance with 5 U.S.
- ★Code § 9202(c) and 5 C.F.R § 920.201(b) certain positions are exempt from the provisions of the Fair Chance Act.
- ★This position is excluded from the bargaining unit.
Personality Fit
Job ID: a17ac227-0467-43e2-a889-0ad1e8936266
Posted via USAJobs