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IT Program Manager
Deputy Assistant Secretary for Information and Technology · Posted 1 days ago
Hybrid Salt Lake City, UT $126K – $164K Apply by Jul 14, 2026 Information Technology Management ENTJESTJ Operations
Apply for this job → About the Role
The position is in Office of Information and Technology (OIT), Department of Veterans Affairs (VA). The incumbent serves as senior Operations Manager (OM) providing oversight for Information Technology (IT) products within the Department. The primary purpose of the position is to manage the day-to-day operational support of products including operations processes, planning, design, and operations strategy.
What You'll Do
- →OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans.
- →OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.
- →Responsible for: driving down technical debt; injecting new requirements to drive down sustainment costs; preventative work to reduce production support issues; being responsive to production support issues and being efficient at resolving them.
- →Validate product roadmaps and assist with the creation of visualization strategies.
- →Provides input to enterprise technical strategy and makes recommendations for new tools, technologies, and platforms to be included.
- →Maintains Technical Architecture Standards for enterprise-wide implementation.
- →Organizes and leads acquisition activities working with the TAC, Business Services, technical teams, and Business Owners.
- →Incumbent serves as Certified Contracting Officer's Representative (COR) or Program Manager for a Contract.
- →Duties include but are not limited to developing Statements of Work (SOW), understanding of contract clauses based on laws; policy, and procedures contained in Federal Acquisition Regulations (FAR), and other directives.
- →Interfaces with product managers and stakeholders to determine whether additional enterprise requirements (e.g., security, privacy, Section 508, Enterprise Architecture [EA]. etc.) are applicable to various projects.
- →Performs Risk Management for the assigned application(s) / product portfolio.
- →Identify risks and execute mitigation strategies.
- →Creates and maintains documentation on interfaces and critical device technology to include configuration standards, as-built diagrams, and historical and trending information.
- →The work often requires long hours to meet project deadlines and to devise corrective action and solutions to unexpected technical and/or management crises resulting in sometimes highly stressful work situations.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: f8eaa433-2b0e-4435-acfc-ffe8f7478a5d
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