Job Listing
IT Analyst
Deputy Assistant Secretary for Information and Technology · Posted 1 days ago
Hybrid Salt Lake City, UT $106K – $173K Apply by Jul 21, 2026 Information Technology Management ENTJINTJINTPISTJ Engineering
Apply for this job → About the Role
Join the Connectivity and Collaboration Service (CCS) under OIT and be part of VA's digital transformation. CCS designs and maintains world-class connectivity, collaboration, and support services with secure, redundant, and reliable connections across the enterprise. We deliver a delightful user experience, empowering internal and external VA customers, with robust offerings for video and web conferencing, telephony, secure messaging, and more, built on a resilient network infrastructure.
What You'll Do
- →Determines the impact and implications in supporting information systems by reviewing directives, policies, programs, enterprise-wide functional user requirements and acquisition strategies for program related issues.
- →Provides leadership with recommendations through interpretation of general work plans, problems, policies and needs into comprehensive and long range projects.
- →Displays expert knowledge of the mission and programs of the customer organizations sufficient to provide advice and guidance in dealing with complex IT issues.
- →Manages stressful situations and deals with obstacles including peer relations and demands of handling multiple tasks through flexibility, creativity and initiative.
- →Implements, integrates, tests and maintains new system design and test procedures, including software and hardware devices, into existing network architecture; including enhancing traditional telephony, IP telephony and video teleconferencing in support of critical business applications and processes.
- →Provides technical expertise and management on the implementation of assigned programs and projects while researching, testing and planning for the integration of new information technologies.
- →Provides feedback and recommendations on information gained to senior leadership and interfaces between technical experts and functional users.
- →Responds to after-hours pages, alerts and phone calls indicating the department system performance outside established thresholds, and works to rectify the situation until complete or positive hand off has occurred with other technicians as appropriate.
- →Accomplishes long and short-range projects and management plans in the modification of systems, software, hardware, and networks.
- →Plans, coordinates, develops, improves and integrates efficient and economical management of information systems in support of Unified Communications division activities.
- →Promotion Potential: The position is at full performance level.
- →Work Schedule: M-F 8am - 4:30pm Compressed/Flexible: Available at managers discretion Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.
- →This position may be authorized for telework.
- →Telework eligibility will be discussed during the interview process.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 5485448a-c0d7-4a8b-9f74-41785a8a1cc0
Posted via USAJobs