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Information Technology Specialist
Office of the Chief Information Officer · Posted 5 days ago
Hybrid Kansas City, MO $57K – $98K Apply by Jul 10, 2026 Information Technology Management ENTJINTJINTPISTJ
Apply for this job → About the Role
This position is located at Office of the Chief Information Officer, Client Experience Center - CEC. This is not a remote position. You will be required to be in your duty station office per CEC telework policy.
What You'll Do
- →The following are the duties of this position at the GS-11.
- →If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
- →As an IT Specialist, you will: Provide user network account support to include setup and configuration (e.g., user profile, e-mail, peripheral access), and troubleshoot user account problems and daily user support issues.
- →Coordinate with customers to ensure they request the appropriate permissions through their security staff.
- →Manage and deploy workstations through entire life cycle.
- →Provide initial data network support to users by working with network operations support staff to help troubleshoot basic network issues, isolate problems with network components, performing setup and limited maintenance, and support cable installations as needed.
Requirements
- ✓Key Requirements: Please refer to "Conditions of Employment." Must be a U.S.
- ✓Citizen or U.S.
- ✓CEC offers alternative/flexible/telework schedules for eligible position.
- ✓All new hires will be required to comply with federal ethics laws.
- ✓A review of financial or other interests may be conducted to determine if they create any real or apparent conflict of interests with official job duties.
Benefits
- ★Our comprehensive benefits are very generous.
- ★Our benefits package includes: Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
- ★Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
- ★Access to insurance programs that may be continued after you retire.
- ★A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods.
- ★We pay a substantial amount (up to 75%) of the health insurance premiums.
- ★A retirement program which includes employer-matching contributions.
- ★Learn more about Federal benefits programs at: USAJOBS Help Center - Benefits
Personality Fit
Job ID: c7d44769-a6e1-4d7d-a87f-4a217ff1cbbd
Posted via USAJobs