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Information Technology Specialist

Office of the Chief Information Officer · Posted 5 days ago

Hybrid New Orleans, LA $57K – $98K Apply by Jul 10, 2026 Information Technology Management ENTJINTJINTPISTJ
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About the Role

This position is located at Office of the Chief Information Officer, Technical Support Division. This is not a remote position. You will be expected to report in person to your designated duty station office.

What You'll Do

  • The following are the duties of this position at the GS-11.
  • If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
  • As an IT Specialist, you will: Provides user network account support to include setup and configuration (e.g., user profile, e-mail, peripheral access), and troubleshoots user account problems and daily user support issues Ensures users' files on workstations and servers are backed up.
  • Recovers files as needed Attends and participates in customer agency meetings at the local level as requested Assists local agencies and managers with selection recommendations for hardware and software to meet mission needs as directed by supervisor

Requirements

  • Key Requirements: Please refer to "Conditions of Employment." Must be a U.S.
  • Citizen or U.S.
  • CEC offers alternative/flexible/telework schedules for eligible position.
  • All new hires will be required to comply with federal ethics laws.
  • A review of financial or other interests may be conducted to determine if they create any real or apparent conflict of interests with official job duties.
  • To be qualifying, the degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
  • The education generally must be from an accredited (or pre-accredited) college or university recognized by the U.S.
  • Department of Education.
  • If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency.
  • Refer to the OPM instructions.

Benefits

  • Our comprehensive benefits are very generous.
  • Our benefits package includes: Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
  • Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
  • Access to insurance programs that may be continued after you retire.
  • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods.
  • We pay a substantial amount (up to 75%) of the health insurance premiums.
  • A retirement program which includes employer-matching contributions.
  • Learn more about Federal benefits programs at: USAJOBS Help Center - Benefits You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.
  • Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all evaluations required for this position

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 9a2c1d23-f5d3-4274-9b10-4c3a2ad0ebab

Posted via USAJobs

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