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INFORMATION TECHNOLOGY SPECIALIST (NETWORK SERVICES/CUSTSPT)
Air Mobility Command · Posted 7 days ago
Hybrid Travis AFB, CA $93K – $121K Apply by Jun 18, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as an Information Technology (IT) specialist and quality assurance evaluator responsible for the Air Mobility Command (AMC), Air Combat Command (ACC) Telephone Operator Consolidated Call Center (TOCCC) enterprise located at Travis AFB.
What You'll Do
- →Administers the base local area network (LAN) and wide area network (WAN) for the AMC/ACC TOCCC enterprise.
- →Maintains inspection control and surveillance over the Telephone Switchboard Operations service contract.
- →Summarizes results of evaluations of contractor's performance and provides documented results to recommend payments or negative incentives as required.
- →Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services.
- →Provides customer technical assistance and support.
- →Conducts feasibility studies to identify and analyze network failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of network hardware and software.
Requirements
- ✓IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application.
- ✓Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment.
- ✓An accrediting institution recognized by the U.S.
- ✓Department of Education must accredit education.
- ✓Click here to check accreditation.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
Personality Fit
Job ID: 9d4123b1-4cb6-46f2-a6a0-5072ef2f3a9b
Posted via USAJobs