Job Listing
Information Technology Specialist (Customer Support/Network Services)
Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys · Posted 30 days ago
On-site Montgomery, AL $62K – $80K Apply by Jul 9, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to All U.S. Citizens and Nationals under 26-ALM-12979871-DE.
What You'll Do
- →Perform a variety of tasks associated with the day-to-day operations and administration of IT systems within the Office of the United States Attorney.
- →These duties include a wide range of information technology support to meet the USAO information needs using network hardware and software capabilities.
- →Duties include: Provides IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems.
- →Installs, configures, upgrades and troubleshoots commonly used hardware and software systems within the organization.
- →Provides user training and assistance on a variety of routine applications.
- →Assists with configuring, installing, and maintaining network systems using network standards and protocols, and capabilities and applications of network equipment including hubs, routers, switches, bridges, servers, and related hardware.
- →Provides a wide variety of technical support services to coordinate teleconferences and distance learning activities to effectively deliver legal training using electronic and/or telecommunications media.
- →Assists customers and clients in identifying and describing IT requirements for business and legal applications.
- →Catalogs computerized graphics and other images for use in trials, meetings, and training.
- →Assists with routine updates and patches to existing programs.
- →Responsibilities will increase and assignments will become more complex as your training and experience progress.
Requirements
- ✓All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S.
- ✓Department of Education.
- ✓For a list of schools that meet this criteria, see http://www.ed.gov
Personality Fit
Job ID: f648bc9a-55b3-4e97-8e13-f31ea5dfdfa1
Posted via USAJobs