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Information Technology Specialist (Customer Support)

Military Treatment Facilities under DHA · Posted 10 days ago

On-site Camp Lejeune, NC $75K – $97K Apply by Jun 15, 2026 Information Technology Management ENTJINTJINTPISTJ EngineeringCustomer Success
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About the Role

About the Position: This position will provide customer support in person or remotely via online remote troubleshooting software within the core facility or one of the 18 local buildings served. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

What You'll Do

  • Provide on-site work center support.
  • Customize electronic health record functional and technical system settings for optimal performance.
  • Conduct an effective electronic health record training program for the Military Treatment Facility.
  • Provide on the job training to clinic users to include electronic health record initial and refresher training.
  • Manage trouble tickets for all clinical systems.

Requirements

  • For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: d5fc0095-032a-479e-8f27-75f921a3ca75

Posted via USAJobs

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