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HR Information Systems Analyst
National Institute of Standards and Technology · Posted 59 days ago
Hybrid Gaithersburg, MD $71K – $158K Apply by Aug 10, 2026 Human Resources Management INTJINTPISFJISTJ
Apply for this job → About the Role
The Office of Human Resources Management, Workforce Analytics and Technology Division is seeking an HR Information Systems Analyst to assist with HR information systems supporting ServiceNow HR applications, Business Objects, and National Finance Center data.
What You'll Do
- →ZA-II Assists with HR information systems supporting ServiceNow HR applications, Business Objects, and National Finance Center data.
- →Supports HR stakeholders, IT staff, and program offices in gathering requirements, documenting business needs, identifying routine process improvements, and supporting system enhancements or automation efforts.
- →Assists with assigned portions of HR systems projects, including implementation, testing, operations, and maintenance activities.
- →Develop and maintain documentation such as user stories, process workflows, test scripts, user guides, training materials, and standard operating procedures in accordance with established guidance.
- →Conducts system testing, data validation, and user acceptance testing to confirm functionality, data accuracy, reporting reliability, and usability.
- →Documents results, identifies discrepancies, and coordinates with senior specialists or technical staff to resolve issues.
- →Provides end-user training, support, and troubleshooting for HR systems and reporting tools, escalating complex matters as appropriate.
- →Prepares recurring and ad hoc reports, dashboards, and data extracts using HR systems, Business Objects, and NFC data sources.
- →Reviews HR data for completeness, consistency, and accuracy; research routine discrepancies; and assists in identifying reporting issues, data quality concerns, and improvement opportunities.
- →ZA-III Leads HR information systems initiatives supporting ServiceNow HR applications, Business Objects, and National Finance Center data.
- →Directs collaboration with HR stakeholders, IT, and program offices to define requirements, enhance processes, drive automation, and architect system solutions.
- →Leads end-to-end project lifecycle from initiation through implementation, operations, and maintenance, ensuring adherence to timelines, quality standards, and organizational priorities.
- →Develops comprehensive documentation including business requirements, user stories, process workflows, test plans, user guides, and training materials.
- →Conducts and oversees system testing, validation, and user acceptance testing to ensure functionality, data integrity, reporting accuracy, and user satisfaction.
Requirements
- ✓This position allows applicants to qualify with education.
- ✓Transcripts must be submitted to validate that the education requirement has been met.
- ✓Unofficial transcripts will be accepted in the application package.
- ✓However, an official copy will be required before a final offer of employment.
- ✓Use of foreign education for qualifications.
- ✓An accredited organization must evaluate education completed outside of the U.S. to ensure that it is comparable to education received in accredited institutions in the U.S.
- ✓Click here to view a listing of accredited organizations from the Department of Education's website.
- ✓A copy of the foreign education evaluation (containing the results with a course-by-course listing) is required with your application.
Personality Fit
Job ID: a09de5a9-ba4d-4d3c-9a8f-d074ea01e10b
Posted via USAJobs