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Health System Specialist
Veterans Health Administration · Posted 8 days ago
On-site Prescott, AZ $75K – $97K Apply by Jun 19, 2026 Health System Specialist ENTJESTJINTJISTJ OperationsHealthcareTransportation
Apply for this job → About the Role
The Northern Arizona VA Healthcare System is in search of one (1) Risk Management Investigations Coordinator with Quality & Patient Safety. The primary purpose of this position is to contribute to the fulfillment of the VA's mission of contributing to the success and public trust of NAVAHCS. The incumbent is the liaison between the Health Care System Executive Leadership for the implementation & communication of investigations and/or fact finding issues relating to ethical business practices.
What You'll Do
- →Duties include, but may not be limited to the following: Coordinates and oversees all incoming requests for investigations and/or fact findings.
- →Plans, conducts and/or coordinates investigations related to alleged or suspected violations of administrative policies/procedures, making referrals to VA Police and/or VA OIG if suspect of violations of criminal laws.
- →Deals with various levels of stress in exercising his/her own judgement continuously in interviews and matters dealing with all levels of NAVAHCS personnel.
- →Confers with OGC, OIG, EEO/HPP, and LR/ER to report, coordinate with, and brief on the proceedings and/or outcome of investigations.
- →Acts as liaison for CCO to facilitate and transfer any information gathered during investigations and/or fact findings to the appropriate law enforcement agencies/offices and other noted federal agencies.
- →Manages, processes, and completes all non-malpractice Tort claims investigations from Veterans, visitors/guests/or family/caregivers of the Veteran, and all NAVAHCS employee claims.
- →Provides quarterly reports to QPS Council, indicating identified trends regarding investigations, small Tort claims, allegations, and changes within AIB, OAWP, OIG, OGC, GAO, EEO/HPP processes to ensure compliance and to develop and modify any necessary changes.
- →Performs analytical and evaluative work associated with tracked and trended results of investigations and/or fact finding activities as well as the extraction and collection of the data for analysis.
- →Oversees the development and implementation of regular and effective education and training for all NAVAHCS employees on issues relating to conducting fact findings and investigations.
- →Collaborates with OGC, EEO/HPP, and ELR/HR in developing and providing investigations and/or fact finding trainings.
- →Work Schedule: Monday-Friday, 7:30 AM - 4:00 PM Compressed/Flexible: Not Available Telework: Not Authorized Virtual: This is not a virtual position.
- →Position Description/PD#: Health System Specialist/PD145290 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: f397f08d-9565-4e24-a9e0-9a1467a37e22
Posted via USAJobs