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Health System Specialist
Veterans Health Administration · Posted 17 days ago
On-site Syracuse, NY $90K – $116K Apply by Sep 25, 2026 Health System Specialist ENTJESTJINTJISTJ Operations
Apply for this job → About the Role
This position supports the planning, coordination and execution of administrative policies, programs, and operations of the Syracuse NY VAMC while assisting the Chief of Staff on Medical Center operations, serving as a member of the management team assessing current operations and the development of new programs and policies. He/she assists in evaluating diverse aspects of facility functions to redefine policies, establish facility practices, and reformulate organizational goals and objectives.
What You'll Do
- →Duties: Administrative Support to Clinical Care Lines The Health Systems Specialist (HSS) to the Chief of Staff provides comprehensive support and functions as a liaison to facilitate effective oversight of the Clinical Care Integrated Clinical Community (ICC) lines.
- →The incumbent serves as the primary link between the organization's clinical and administrative operations, ensuring that clinical services adhere to sound business practices and operate at optimal efficiency.
- →The HSS collaborates with the Chief of Staff and ICC leadership in the development and implementation of local administrative policies, including those governing clinical workflows, documentation standards, patient access requirements, and prioritization of clinical resources.
- →The incumbent is also responsible for drafting, submitting, and monitoring requests for policy waivers to VHA Directives when required.
- →Responsibilities include integrating ICC reports and projects to ensure alignment with Network and Medical Center Strategic Goals.
- →Data may come from national databases such as the Inpatient Evaluation Center (IPEC) or from locally collected real time observations.
- →Operational Improvement Evaluates management techniques, processes, and leadership styles to enhance organizational effectiveness.
- →Identifies and implements improvements in administrative and clinical operations based on findings from internal audits, performing facility rounds, and both qualitative and quantitative analyses aligned with the Define, Measure, Analyze, Improve, Control (DMAIC) methodology in the Lean Six Sigma framework.
- →Reviews complex, high impact data from VHA sources such as the Inpatient Evaluation Center (IPEC), Strategic Analytics for Improvement and Learning (SAIL), the provider productivity report (VSSC) and the Surgery Metrics Dashboard.
- →Additionally, the HSS develops internal reports and dashboards to monitor progress on key facility initiatives using tools such as Microsoft Power BI.
- →The HSS uses a variety of improvement methodologies to analyze the pertinent data, summarize the problem and make recommendations for action to the Chief of Staff.
- →The HSS serves as the facility's point of contact in national systems patient flow initiatives including serving as a national systems redesign point of contact and as a VISN Advanced Clinic Access coach in the national ACA coach's college.
- →The candidate monitors and creates systems to ensure that all national, VISN, and local patient access directives and policies are being adhered to and works with care lines to develop corrective courses of action to bring programs back into compliance.
- →The HSS provides direction and collaborative oversight of all ICC Administrative Officers in assessing Performance Monitors and Measures.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
Personality Fit
Job ID: 051c55c8-ed09-4784-960f-9bf3913f1d5e
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