Forward Deployed Engineer DevOps

YOUR MISSION:

As a Forward Deployed Engineer, DevOps, your mission is to build and scale the dedicated infrastructure that powers our custom agent integrations for our most important customers. You will be the key technical cornerstone of our team, empowering our customer-facing Forward Deployed Engineers to build, deploy, and manage bespoke client solutions with speed and confidence. By creating a robust, automated, and self-service platform, you will directly enable the rapid delivery of high-quality, reliable custom services.

IN THIS ROLE YOU WILL:

• Design, build, and maintain the cloud infrastructure specifically for hosting custom services developed by the Agent Integration Engineering team.

• Create flexible and reusable CI/CD pipeline templates that the integration team can easily adopt to automate the deployment of their services.

• Champion Infrastructure as Code to create standardized, yet customizable, service environments, ensuring consistency and rapid provisioning for new integrations.

• Manage a Kubernetes-based environment tailored for hosting a multitude of diverse integration services, focusing on security, isolation, and resource management.

• Implement robust monitoring and observability solutions to provide the integration team with deep visibility into the performance and health of their specific services.

• Serve as the primary DevOps partner for the Forward Deployed Engineering team, understanding their workflow, anticipating their needs, and removing infrastructure-related obstacles.

• Develop automation scripts (Python, Go, Bash) to streamline the entire lifecycle of custom integration services, from creation to decommissioning.

• Support and modernize legacy Azure infrastructure, helping transition workloads to a standardized, Kubernetes-based platform aligned with Parloa’s Engineering practices.

WHAT YOU BRING TO THE TABLE:

5+ years of professional experience in DevOps