Job Listing
Floor Leader
Pacific Air Forces · Posted 109 days ago
On-site Kadena Air Base Okinawa $17.3 – $25/hr Apply by Jun 29, 2026 General Business And Industry ENTJESTJINTJISTJ
Apply for this job → About the Role
About the position: This position is Non-appropriated Fund (NAF) and is located at the Chili's Grill & Bar on Kadena Air Base in Okinawa, Japan.
What You'll Do
- →Assists the on-duty restaurant manager and the general manager in overseeing the operation of the front of the house (FOH) functions of Chili's Grill and Bar, with emphasis on ensuring smooth operation of greeting, seating, serving, and receiving payments from customers and ensuring quality and timeliness of service is within standards.
- →Investigates and resolves food and beverage quality and service complaints.
- →Keep management abreast of issuer requiring supervisor attention.
- →Reports progress, delays, or any other pertinent customer service issues to the shift manager.
- →Completes all end-of-shift documentation and submits to the shift manager.
- →Serves as a worker leader for hosts/hostesses, bussers, cashier-checkers, and To-Go staff and assists with the wait staff.
- →Provides day-to-day guidance and work assignments.
- →Relays instructions from the managerial staff for work assignments and other issues.
- →Ensures work is started on time and sets the work pace.
- →Ensures that work-site materials and tools are available.
- →Ensures employees follow security, safety, and housekeeping duties and work is in compliance with Chili's standard methods and procedures.
- →Tracks hours of work.
- →Serves as first point of contact for employee disputes and attempts to resolve them informally.
- →Refers those that cannot be resolved to senior management.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓This position does not allow for education substitution in order to qualify.
Personality Fit
Job ID: 3dcf71be-7ede-4bd6-9ff5-3c77294e01ec
Posted via USAJobs