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Deputy Chief Officer (Clinical Contact Center) - Detail NTE 120 Days
Veterans Health Administration · Posted 29 days ago
Remote United States $62K – $80K Apply by Jun 22, 2026 Management And Program Analysis ENTJINTJINTPISTJ Customer SuccessHealthcare
Apply for this job → About the Role
This announcement is to solicit applicants for a detail to the position of Deputy Chief Officer, GS-0343-09 within VISN 21 Clinical Contact Center. This detail opportunity is not to exceed 120 days but may be extended as needed. Selected candidate may be made permanent without further competition. Formal detail requires service/division chief or higher approval to apply. You will not be considered if documentation of approval is not provided with your application package.
What You'll Do
- →This position is located in the Clinical Contact Center (CCC) withing the Sierra Pacific Network (VISN 21) located in Pleasant Hill California.
- →The Deputy Chief Officer will serve as a technical expert for various committees and boards and play a major role in clinic access, data validation, quality assurance, and the implementation of national directives and policies.
- →Only those occupying a Title 5 position are eligible for consideration. **Applicants will be reviewed in groups of 50 in the order in which their application was received.
- →Those applicants not providing all required documents will NOT be reviewed.
- →Work Schedule: Full-time; Monday - Friday; 8:00 a.m. - 4:30 p.m.
- →PST; Subject to change to meet the needs of the Agency Telework: This position may be authorized for telework.
- →Telework eligibility will be discussed during the interview process.
- →Virtual: This is a virtual position.
- →Position Description/PD#: Deputy Chief Officer (Clinical Contact Center) - Detail NTE 120 Days/PD99745S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: bda47594-36b2-4e3c-a648-d6323aa1a644
Posted via USAJobs