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Customer Support Specialist

Defense Logistics Agency · Posted 3 days ago

HybridNew Cumberland Defense Logistics Center, PA$85K – $133KApply by May 30, 2026Information Technology ManagementENTJINTJINTPISTJCustomer Success
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About the Role

See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: New Cumberland, PA: $85,447- $111,087 New Cumberland, PA: $102,415- $133,142

What You'll Do

  • As An Information Lifecycle Governance Specialist you will be responsible for the following duties: If selected at the GS-11 level, duties will be performed in a developmental capacity: Develops operating procedures, performs site surveys and physical network designs, and develops reports for use by the organization.
  • Provides agency level expertise and guidance on planning, design, documentation, acquisition, implementation, maintenance, modification, operation, and best practices of the agency's Network physical cable and fiber (layer-1) Infrastructure.
  • Assists in defining policies and principles to guide technology decisions for the agency's architecture, and identifies opportunities to improve enterprise-level systems to support business processes and utilize emerging technologies.
  • Coordinates and conducts governance and portfolio management activities associated with ensuring compliance with applicable laws and regulations.
  • Offers technical advice and guidance to team members, and coordinates with supervisor on requirements for systems and operational interfaces.
  • Incumbent ensures application of information security/information assurance policies, principles, and practices for all components of the agency architecture.

Requirements

  • Are you using your education to qualify?
  • You MUST provide transcripts or other documentation to support your educational claims.
  • Unless otherwise stated: Unofficial transcripts are acceptable at time of application.
  • GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study.
  • Such study may have been performed on a full-time or part-time basis.
  • If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: e0a708de-5769-4ac7-a5ed-256a711db0bb

Posted via USAJobs

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