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Customer Support Specialist
Defense Logistics Agency · Posted 30 days ago
Hybrid Battle Creek, MI $90K – $133K Apply by Jun 21, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $89,508 - $ 116,362 Columbus, OH: $93,400 - $121,422 Dayton, OH: $92,841- $120,696 Fort Belvoir, VA: $102,415- $133,142 New Cumberland, PA: $102,415- $133,142 Ogden, UT: $89,508 - $ 116,362 Philadelphia, PA: $98,630- $128,221 Richmond, VA: $93,499- $121,551
What You'll Do
- →Integrates organizational input and documentation in developing the IT Plans and revises and maintains such plans as required including involvement with both long- and short-range aspects of such plans.
- →Performs oversight, direction, guidance and advisory services to division and office managers concerning unplanned and/or un-programmed needs requiring action for out-of-cycle inclusion in the Strategic and Business Plans.
- →Ensures all information management initiatives are created and maintained in the IT Service Management solution and in alignment with Incident Management Process Owners (IMPO).
- →Develops policies and broad- based plans to protect the integrity and confidentiality of automated systems, networks, data, and automation resources/functions.
- →Develops local policy guidance, metrics, and standard operating procedures as required.
Requirements
- ✓Substitution of education may not be used in lieu of specialized experience for this grade level.
Personality Fit
Job ID: 24c6881a-0fee-4b88-9367-83d863c34e8b
Posted via USAJobs