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Club Operations Assistant (Duty Manager)

Commander, Navy Installations Command · Posted 2 days ago

On-siteSasebo$17.3/hrApply by Jun 5, 2026General Business And IndustryENTJESTJINTJISTJOperationsTransportation
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About the Role

This position is located in the Club Division, Morale, Welfare and Recreation Department (MWR), Fleet Activities, Sasebo, Japan. The incumbent performs a wide variety of work assignments during various shifts in support of club operations.

What You'll Do

  • Be thoroughly familiar and comply with the contents of the Manual for Messes Ashore (NAVPERS 1995) and BUPERS Instruction 10150.2C, as well as all club SOPs and instructions.
  • Present a neat, well-groomed, professional appearance and maintain proper decorum at all times.
  • Works harmoniously with customers, coworkers and members of the MWR Department.
  • Ensures activities take place as planned with proper equipment, personnel, food and beverages.
  • Incumbent is required to be familiar with scheduled activities including ship visits.
  • Deliver outstanding customer service by assisting customers, addressing inquiries, and resolving their issues.
  • Responsibilities include providing information, processing orders, troubleshooting problems, and ensuring customer satisfaction.
  • Circulate among patrons as necessary to assure satisfactory services.
  • May serve as a leader in ensuring that work assignments by shift employees are performed.
  • Provides necessary assistance and supplies to employees and resolves minor problems and complaints of employees Makes recommendations to the Club Manager/Assistant Club Manager regarding the daily operations and work performance of shift employees.
  • Must be able to work hours conducive to oversee and perform the requirements of the evening Delivery Food Program.
  • Ensure efficient phone food orders, credit card transactions and food delivery.
  • Maintains accurate delivery standards and ensure food quality satisfaction via post-delivery phone call and subsequently log customer feedback for each order.
  • Ensures that SAC and DON rules and regulations governing the sale and consumption of alcoholic beverages are strictly enforced.

Requirements

  • This position does not have an education qualification requirement.

Benefits

  • THIS IS A FLEXIBLE POSITION, NO BENEFITS OFFERED Some positions have special requirements.
  • Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable).
  • Non-US Citizen or Non-US Bona Fide Resident Alien (Non-Green Card Holder) applicants who are SOFA sponsored must provide a completed police record check with at least seven (7) years of history from the embassy/consulate of their country of citizenship upon receipt of a formal job offer.
  • All candidates must reside within the commuting area.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 544f4ba6-b1b3-4bb9-a28d-d9773b2e7060

Posted via USAJobs

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