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Business Services Program Manager

U.S. Marine Corps · Posted 88 days ago

On-site Quantico, VA $91K – $106K Apply by Jul 20, 2026 General Business And Industry ENTJESTJ Operations
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About the Role

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

What You'll Do

  • →Is responsible for the development and implementation of business strategies to support initiatives across MCCS Services to include services and products related to telecommunications, retail, vending sales, and all other service-type offerings to the MCCS patron.
  • →Develops business sustainability project goals, objectives, and initiatives to ensure financial goals are achieved and offerings to the patron are relevant and trend-right.
  • →Assists in preparing policy for the operation and control of telecommunications, service businesses and vending programs.
  • →Analyzes telecommunications, service businesses and vending operations and evaluates the effectiveness of, and ensures compliance with, directives, objectives and policies.
  • →Participates with management in long-range planning, development of strategies, and periodic evaluation of schedules.
  • →Makes personal visits to commands to ensure compliance with directives, objectives, and policy.
  • →Prepares written reports and informational letters to the field on the areas of responsibility.
  • →Collects and consolidates performance data for review.
  • →Analyzes new trends in customer service.
  • →Develops standards for each type of service; reviews the performance of each type of service by activity, and initiates action as necessary.
  • →Provides technical advice and assistance to commands as necessary.
  • →Conducts procedural inspections and reviews to ensure compliance with MCCS policies and regulations, reporting discrepancies or noncompliance.
  • →Conducts and organizes portions of analytical studies and economic analyses for MCCS programs and services.
  • →Makes recommendations on corrective actions and conducts follow up inspections.

Requirements

  • ✓EVALUATIONS: See Duties and Qualifications

Benefits

  • ★The Federal government offers a number of exceptional benefits to its employees.
  • ★Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 0a2ac713-f1d3-4017-9745-e3e10720e53d

Posted via USAJobs

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