Job Listing
BRIDGEPORT, CA - INFORMATION TECHNOLOGY SPECIALIST NF3
U.S. Marine Corps · Posted 6 days ago
On-siteBridgeport, CA$23 – $26/hrApply by May 31, 2026Information Technology ManagementENTJINTJINTPISTJ
Apply for this job →About the Role
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
What You'll Do
- →Performs daily computer operations within established practices and procedures that apply to the assignment in support of various application programs that affect accuracy, reliability, acceptability and timeliness of final work products.
- →Uses knowledge of IT principles, methods and practices to perform routine assignments in the specialty area.
- →Works a fluctuating work schedule to complete work assignments outside of the typical work-week and work hours.
- →Monitors production runs, and takes corrective action when a process aborts abnormally.
- →Maintains daily computer logs and control reports, and provides computer services related to data entry, report distribution, and file transfers.
- →Insures proper storage of data media in accordance with safety and security regulations.
- →Provides technical guidance for corrective actions or advice on work efforts relating to application software, operating systems, and hardware problems.
- →Identifies options for problem resolution.
- →Responsible for call resolution, escalation and logging of all inbound help desk requests received by telephone, email and via the trouble ticket system and customer follow-up.
- →Monitors production network connectivity and may provide network administration duties.
- →Provides World Class Customer Service with an emphasis on courtesy.
- →Assists customers and communicates positively in a friendly manner.
- →Takes action to solve problems quickly.
- →Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
Requirements
- ✓EVALUATIONS: See Duties and Qualifications
Benefits
- ★The Federal government offers a number of exceptional benefits to its employees.
- ★Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Personality Fit
Job ID: 82b55fb0-fbe1-450e-8144-9d1c0f8358bf
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