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Travel and Relocation Services Program Coordinator
Federal Acquisition Service · Posted 74 days ago
Hybrid Fort Worth, TX $137K – $178K Apply by Jul 24, 2026 General Business And Industry INFJINFPINTJ OperationsTransportation
Apply for this job → About the Role
As a Travel and Relocation Services Program Coordinator, you will provide strategic advice, recommendations, solutions, and resolve highly complex issues for the Travel Shared Services business lines. Location of Position: Fort Worth, TX The Office of Travel, Transportation and Logistics (TTL) provides governmentwide solutions for travel, transportation, fleet management and emergency management. We are currently filling one vacancy, but additional vacancies may be filled as needed.
What You'll Do
- →Develop and maintain a strategic organizational relationship with other federal agencies at the national level and serve as an internal national expert on the customer's mission, strategic direction, and workplace needs to strategically position GSA Travel Shared Services & ETSNext to facilitate accomplishment of the customer's mission.
- →Leads and/or actively participates in cross-functional inter-agency account teams, project teams (to provide the customer perspective), special initiative teams, etc.
- →Gathers, analyzes, and shares customer/inter-agency business intelligence in order to identify customer pain points and common concerns or issues, positively impacting/affecting customer satisfaction and usability.
- →Conduct research as the national expert in ETSNext & Travel Shared Services to understand the customer's mission and business drivers and assess factors which may impact its travel & expense needs nationwide.
- →Respond to customer inquiries and assists in the resolution of transactional and/or systemic customer issues/problems (service delivery, project delivery, etc.) to build relationships across travel business lines, stakeholders, and national customer agencies.
- →Assess program effectiveness, by investigating or analyzing a variety of complex and unusual conditions, problems, questions, and issues and making recommendations for resolution of those critical problems through application enhancement and/or developing new service solutions.
Requirements
- ✓If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
- ✓If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office.
- ✓Failure to disclose this information could result in disciplinary action including removal from Federal Service.
- ✓Serve a one year probationary period, if required.
- ✓Undergo and pass a background investigation (Tier 4 investigation level).
- ✓Have your identity and work status eligibility verified if you are not a GSA employee.
- ✓We will use the Department of Homeland Security's e-Verify system for this.
- ✓Any discrepancies must be resolved as a condition of continued employment.
Benefits
- ★You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development
Personality Fit
Job ID: fa9a0d6a-e64c-45e8-82c3-e1e1c02b036c
Posted via USAJobs