Job Listing
Tax Examining Technician (Compliance Liaison)
Internal Revenue Service · Posted 1 days ago
About the Role
WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): Taxpayer Services - Return Integrity and Compliance Services (RICS) - Refundable Credits Examination Operation REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
What You'll Do
- →The following are the duties of this position at the full working level.
- →If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- →The incumbent resolves inquiries that deal with a variety of technical and/or complex procedural issues.
- →Determines appropriate assignment, acknowledges receipt, reviews, analyzes, and evaluates information provided by customers regarding the problem or issue.
- →If necessary, elicits additional information that may be necessary to clarify the problem and contacts third parties for information verification as necessary.
- →Reviews, analyzes, and processes cases involving all types of individual and/or business master file taxpayer initiated inquiries, claims, and internally generated adjustments for TAS/Innocent Spouse/Frivolous Filer, etc.
- →This level of work involves current and prior year tax rules, regulations, and procedures.
- →Reviews completed case files for tax computations and procedural accuracy.
- →Provides feedback to field personnel on quality of work product.
- →Recommends additional training and reports any quality trends identified to management.
- →Monitors inventory through its conclusions using established and ad-hoc reports and databases.
- →Updates internal reporting system(s) to capture data on the number of referrals received in the function and completes monthly reports, which are submitted through the management chain to Headquarters Staff.
- →Identifies and anticipates problem areas, error trends, and systemic and procedural problems.
- →Works with analysts and management, at the appropriate levels, to develop solutions.
Requirements
- ✓Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
- ✓ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S.
- ✓Department of Education.
- ✓For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
- ✓Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
- ✓We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Benefits
- ★As a current employee, you know the great benefits we offer.
- ★Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Personality Fit
Job ID: 0dc11ee0-3cf7-4da3-938f-5e26531b707a
Posted via USAJobs