Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 1 days ago
About the Role
This Supervisory Medical Support Assistant position is in Health Administration services at the Maine VA Healthcare System, located at the Augusta, ME location.
What You'll Do
- →Serves as a Supervisor for Medical Support Assistants at a medical center in VISN 1, VA New England Healthcare Network.
- →The position is responsible for planning, directing, and controlling work for the lower grade Medical Support Assistants.
- →Work is performed collaboratively in an Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team, or Specialty Care Setting).
- →Position must have medical terminology and broad knowledge of patient procedures and policies.
- →The employee maintains a close relationship with the Service Care Lines administrative offices to ensure clinics are operating in a timely and efficient manner.
- →Major duties and responsibilities: Responsible for planning, organizing, and directing the work of lower medical support assistants.
- →The employee establishes work priorities, identifies developmental training needs of employees and provides or arranges for training when required.
- →He/she works closely with their Supervisor to identify and develop training which meets the needs of the MSA and administrative/clinical data capture requirements.
- →The incumbent's responsibility for training includes, but is not limited to, in-service education of on-the-job skills, classroom instruction closely associated with actual inpatient/outpatient hospital clinical practices, and attitudes and relationship of position to professional staff.
- →Incumbent is responsible for new employee orientation and is expected to work closely with new employees for the first (90) days Assignment of work based on requirements and resources available, to efficiently and economically accomplish the work to meet program goals and established objectives.
- →Reviews work produced and analyzes weekly reports to evaluate production and takes appropriate action to resolve backlogs, scheduling errors, ICB Capture, BARR Review and Pre-Registration Data.
- →Conducts regular staff meetings with the medical support assistants to update them on policy changes and new procedures.
- →S/he attends required Section meetings and other meetings throughout the facility as deemed appropriate.
- →The employee may serve on workgroups and/or committees as deemed appropriate.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 6fdfad26-a8bf-449a-82d3-28048257f5a8
Posted via USAJobs