Job Listing
Supervisory Human Resources Specialist
Office of the Secretary · Posted today
About the Role
This position is being filled as a temporary promotion not to exceed (NTE) 1 year. The temporary promotion may be extended up to 5 years or may be made permanent without further competition. If the appointment is not made permanent, the employee will return to their previous position or to a comparable position with similar duties. This vacancy is for a Supervisory Human Resources Specialist in the Office of the Secretary within the Department of Commerce.
What You'll Do
- →As a Supervisory Human Resources Specialist, you will: Serve as the lead human capital management across OHRM.
- →Providing advice informing strategy, addressing concerns, and executing and or overseeing human capital management initiatives.
- →Develop and issue policies, and guidance to integrate customer experience principles into human capital management, ensuring compliance with federal laws, regulations, and OPM directives.
- →Provide leadership and direction for the Customer Experience Office, establishing strategic priorities, long-term goals, and performance expectations for staff engaged in customer engagement, communications, organizational performance, and business operations.
- →Ensure business operations of the Customer Experience Office are effectively manages, including resource allocation, project oversight, budget planning, and risk management.
- →Oversee the development and implementation of performance metrics, dashboards, and reporting mechanisms to assess HR services quality, stakeholder satisfaction, and organizational outcomes.
- →Serve as the principal advisor to senior executives and agency leadership on customer experience and organizational performance issues related to human resources programs and service delivery.
- →Represent the agency in high-level meetings, interagency workgroups, and external partnerships concerning HR service delivery, customer engagement, and organizational performance.
- →Supervise a team of Human Resources Specialist and other staff; assigns work, sets priorities, evaluates performance, provides technical guidance, and ensures effective employee development and accountability.
- →Provide management and oversight of the administrative operations for Office of Human Resources Management (OHRM).
- →Review the operational management of programs and advises and recommends changes in operating procedures.
- →Resolve highly complex sensitive customer issued escalated from subordinate staff and ensures resolution strategies support fairness, transparency, and trust in HR process.
- →Direct a team of specialists, sets priorities, allocates resources, and evaluates program effectiveness to ensure customer-focused HR service delivery that advances agency mission and strategic goals.
- →This Job Opportunity Announcement may be used to fill other Supervisory Human Resources Specialist ZA-0201-5, FPL: 5 positions within the Department of Commerce in the same geographical location or local commuting area with the same qualifications and specialized experience.
Requirements
- ✓You must be a U.S. citizen to apply for this position.
- ✓You must successfully pass a background investigation.
- ✓This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
- ✓A probationary or trial period may be required.
- ✓A supervisory probationary period may be required.
- ✓Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/).
- ✓If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
- ✓All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
- ✓There is no positive education requirement for this position.
- ✓See Qualifications Above.
- ✓NOTE: Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities.
- ✓Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree.
- ✓You MUST provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application.
- ✓Failure to provide such documentation when requested will result in lost consideration.
Benefits
- ★A career with the U.S. government provides employees with a comprehensive benefits package.
- ★As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
- ★Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
- ★Contact the hiring agency for more information on the specific benefits offered.
Personality Fit
Job ID: 908e53d6-cde3-4f07-84bf-a8442822ba51
Posted via USAJobs