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Registered Nurse (RN) -- Care Coordination and Integrated Case Management (CC&ICM)

Veterans Health Administration · Posted 2 days ago

On-site Milwaukee, WI $101K – $129K Apply by Jun 12, 2026 Nurse ESFJINFJISFJ OperationsHealthcare
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About the Role

The RN CC&ICM Initiative Coordinator is administratively responsible for the clinical programming and daily operations of the Clement J. Zablocki VA Medical Center (CVAMC) CC&ICM initiative. The RN (CC&ICM) Initiative Coordinator has both clinical and administrative responsibility to ensure effectiveness of services, application of latest VHA guidelines and modification of service patterns.

What You'll Do

  • The Primary Purpose of the Position is: to provide coordination and direct clinical evidence based services including, assessments and interventions; program development; Veteran, family, caregiver and staff education on Care Coordination (CC) and Integrated Case Management (ICM); resource development; community outreach; continuous quality improvement activities, and evaluation/consultation.
  • The CCICM Coordinator is administratively responsible, in collaboration with the CCICM Social Worker (SW), for the clinical programming and daily operations of the CCICM throughout the facility.
  • Develops and Implements policies and procedures to ensure compliance with the local facility.
  • Develops and implements policies and procedures specific to CVAMC and ensures compliance with local facility, VISN, Office of Nursing Service (ONS) and Care Management and Social Work (CMSW), and VA Central Office directives and handbooks, as well as the Joint Commission, and other accrediting bodies and regulatory standards as needed.
  • The incumbent manages and controls the use of data related to these programs regarding day-to-day functioning and program evaluation.
  • In conjunction with the Service Chief and/or supervisory designee and nursing counterparts, plans, organizes and directs administrative, operational, Veteran and personnel activities for the service.
  • The RN CC&ICM Initiative Coordinator develops and implements a facility level framework for implementation of national standardized processes and tools that integrate communication, collaboration and coordination across services and programs to expand upon 2 existing VHA program approaches and address concerns about care coordination service delivery gaps and service duplication.
  • The responsibilities that fall under the RN CC&ICM Initiative Coordinator include but are not limited to the following tasks: Identify cohort of Veterans across CVAMC with the highest opportunity and highest need.
  • Identify potential areas where care coordination is taking place to include but not limited to primary care, surgical care, mental health, community care, specialty clinics, geriatrics, and chronic disease. - Integrate inpatient and outpatient care coordinators, care managers, and case managers for seamless continuity of care.
  • Develop, implement, and monitor process for ongoing screening of identified cohort.
  • Identify care coordinators and support services across the specialized services of HVAMC and ensure continued participation by setting expectations, clear roles and responsibilities.
  • Develop and implement facility wide CC&ICM education plan to key stakeholders to include Service Chiefs, supervisors/managers, frontline staff, and Veterans with plan for ongoing sustainment education plan.
  • Coordinate and collaborate with the facility level care coordination and case management teams to include but not limited to nurse and social worker navigators, care coordinators, care managers, and case managers.
  • Telework: Not available.

Requirements

  • Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
  • Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • You may be required to serve a probationary period.
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 5cd01b4d-daa2-41bb-9aaf-e0990fc617d3

Posted via USAJobs

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