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Recreation Fee Technician

National Park Service · Posted 5 days ago

On-site Flagstaff, AZ $41K – $53K Apply by Jul 10, 2026 Financial Clerical And Assistance ESTJESTPISFPISTP Trades
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About the Role

This position is located in Flagstaff Area National Monuments, which includes Walnut Canyon, Sunset Crater Volcano, and Wupatki National Monuments. Open to the first 25 applicants or until 07/10/2026 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

What You'll Do

  • Major Duties: The incumbent will be responsible for collecting fees in an Entrance Station and campground, and selling, safeguarding, and accounting for accountable property and funds.
  • The incumbent will work closely with visitors, providing basic information and answering questions, solving complaints and resolving conflicts.
  • This position operates electronic cash registers, credit card machines, computers, mail machines, and word processing software.
  • In addition, the incumbent may perform the following duties: Assist in the orientation, mentoring, and training of new employees, volunteers, and/or interns in fee collection, and/or deposits.
  • Troubleshoot issues with fee program related technologies and equipment that include hardware, software, and peripheral devices such as hand-held devices, computers, point-of-sale (POS) equipment, registers, tablets, mobile phones, scanning devices, automated fee machines (AFMs), and reservation systems.
  • Research and resolve a variety of non-routine problems with reservations made through automated reservation systems that include but are not limited to Recreation.gov and other, automated or manual management platforms.
  • Process reservation arrivals and departures; create, modify, or cancel reservations; monitor inventory, and reservable versus first-come, first-served availability.
  • Resolve complaints and conflicts and refer issues to a supervisor or higher graded employee when necessary.
  • Transport recreation fee revenue and/or donations collected from one or more fee collection locations such as entrance stations, visitor centers, donation collection stations and campgrounds to the central remit office or other authorized location.
  • Ensure proper security, internal controls, and accountability of funds during transport.

Requirements

  • Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • You may be required to operate a government (or private) motor vehicle as part of your official duties.
  • You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists.
  • Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you.
  • Please indicate in your application whether you possess a valid State driver's license.
  • You will be required to wear a uniform and comply with the National Park Service uniform standards.
  • A uniform allowance will be provided.
  • You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
  • Language Proficiency: English.
  • Must be able to read, write, and speak D.L. ability to obtain within 30 days of appointment and maintain.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 776a931d-08bc-4a68-8231-686c353631b3

Posted via USAJobs

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