Job Listing
Program Support Assistant (OA)
Veterans Health Administration · Posted 1 days ago
About the Role
The Program Support Assistant (OA) works closely with all Business Office management including the Chief and Assistant Chief on assigned tasks and projects to improve the efficiency and effectiveness of the programs aligned to the Business Office. The incumbent provides the primary administrative support (including timekeeping) to both management and other staff within the service.
What You'll Do
- →This job opportunity announcement (JOA) will be used to fill one (1) full-time and permanent Program Support Assistant (OA), GS-0303-06 target 07 vacancy at the Louisville, KY Veteran Affairs Medical Center (VAMC), with Business Office Service.
- →The Program Support Assistant (OA) is located in the Business Office (BO) at the Robley Rex VAMC.
- →The Business Office is comprised of a wide-range of programs: Member Services; Eligibility; Enrollment; Switchboard Operators; Veterans Transportation Service; Beneficiary Travel; Health Information Management (Release of Information, File Room, Coding); Clinic Support (Clinic MSAs in the medical center and OPC); and Facility Trainers with more than 200 employees.
- →The Program Support Assistant serves as the Business Office Secretary, reporting to the Chief, Business Office and works closely with all Business Office managers on assigned tasks and projects to improve the efficiency and effectiveness of the Business Office programs.
- →The Program Support Assistant provides the primary administrative support (including timekeeping) to both management and other staff within the service.
- →The duties included but are not limited to: Schedules appointments and conferences upon own initiative based upon personal knowledge of the Business Office's current issues of importance and workload.
- →Arranges meetings, conferences and personnel interviews, assembles background materials, and briefs management on the actions.
- →Develops an effective tracking mechanism to ensure Business Office deadlines are met.
- →Handles requests for information independently.
- →Analyzes and resolves problems concerning Business Office activities that require interpretation of policies and procedures established by the medical center.
- →Collects and compiles data which subsequently will be used by management of formulate policy and changes with the medical center.
- →Receives and screens telephones calls and visitors.
- →Handles problems of a procedural or general nature.
- →Resolves concerns without further referral.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: c61635cd-ac72-42f4-b1fc-c36f4a0ae4e9
Posted via USAJobs