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Program Analyst

Veterans Health Administration · Posted 4 days ago

On-site Little Rock, AR $50K – $80K Apply by Jun 8, 2026 Management And Program Analysis ENTJINTJINTPISTJ Healthcare
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About the Role

This developmental position, located in Social Work and Care Transitions Service (SWCTS), Central Arkansas Veterans Healthcare System, Little Rock, Arkansas, composes a career ladder structure to the full performance level of GS-0343-09 Program Analyst, PD #598-04631-0. The primary purpose of this position is to provide analytical assistance to the Administrative Officer (AO), Chief and Assistant Chiefs of SWCTS, by designing specialized reports and analyzing data.

What You'll Do

  • Your duties can include but are not limited to the following: Coordinates program processes, monitors daily workflow, and applies a strong understanding of organizational operations, regulations, management methods, and administrative resources.
  • Applies a comprehensive understanding of organizational operations, regulations, management methods, and administrative resources to support program effectiveness and workflow coordination.
  • Skill in conducting interviews with supervisors and employees to obtain information about organizational missions, functions, and work procedures.
  • Utilizes an in-depth understanding of organizational processes, regulations, administrative procedures, and management practices to support daily operations and program execution.
  • Investigates and analyzes adverse quality trends or conditions and initiates corrective action.
  • Evaluates methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency.
  • Develops and prepares reports, briefings, special papers, and summaries from data gathered and presents reports both formally and informally.
  • Handles conflict and problems in dealing with the customer constructively and appropriately.
  • Requires excellent interpersonal and communication skills such as oral and written communications and development of presentations and reports.
  • Uses of computers software such as Word, Excel, Access and PowerPoint.
  • Uses systems for retrieving data from Medical Center, Regional and VA-System wide databases.
  • Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
  • Selection at a lower grade level does not guarantee promotion to the full performance level.
  • Work Schedule: Monday - Friday, 8:00 am - 4:30 pm, subject to change based on the needs of the facility.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • The incumbents work requires walking throughout the CAVHS, standing, bending, stooping and carrying items such as books, papers, and files.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 7e9be42b-d631-4815-bf9d-ac42e3edf404

Posted via USAJobs

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