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Pharmacist (Clinical Specialist) - Pharmacy Informatics, Solutions and Ticket Manager

Veterans Health Administration · Posted 2 days ago

On-site Sioux Falls, SD $143K – $185K Apply by Oct 9, 2026 Pharmacist ISTJ Healthcare
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About the Role

The Pharmacy Informatics, Solutions and Ticket Manager serves within the Pharmacy Service Line with the must be licensed pharmacist. The core functions related to Informatics are to plan, coordinate, and manage all aspects of Pharmacy Service's information management systems and automation technology.

What You'll Do

  • →NOTE: The 2-page Resume requirement does not apply to this position.
  • →The following represent the major job duties for the Pharmacy Informatics, Solutions and Ticket Manager A.
  • →Pharmacy Informatics Performs analytical and evaluative work associated with program activities of the Pharmacy Service.
  • →Organizes and develops information upon which Pharmacy Service leadership can make effective data-driven decisions to anticipate and meet pharmaceutical needs of customers and goals of the facility and network.
  • →Responsible for coordination, development, and implementation of all pertinent information applications to support clinical practice, administration, educational development, and the computerized medical record in the Pharmacy Service.
  • →Serves as a subject matter expert on EHR and on joint federal Pharmacy systems operations at a local, VISN, and national level.
  • →Monitors Pharmacy computer programs and tests changes and updates, as appropriate.
  • →Assists with external proficiency testing programs. 5.
  • →Works with Pharmacy Management to revise/update policies and procedures relative to pharmacy information systems and automation technology. 6.
  • →Assists with Help Desk ticket submissions and coordinate required maintenance and repairs of Pharmacy automation (Omnicell, ScriptPro, etc.) 7.
  • →Will plan and supervise the execution of new equipment purchases and rollout including education and training. 8.
  • →Coordinates hardware and software installations and upgrades. 9.
  • →Responsible for running reports related to Pharmacy Information Systems and resolving issues and/or reporting results before any applicable deadlines. 10.
  • →Develops/updates and maintains ADP-related emergency contingency plans required by the medical center. 11.

Requirements

  • ✓You must be a U.S.
  • ✓Citizen to apply for this job.
  • ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
  • ✓Applicants who refuse to be tested will be denied employment with VA.
  • ✓Selective Service Registration is required for males born after 12/31/1959.
  • ✓Must be proficient in written and spoken English.
  • ✓Subject to background/security investigation.
  • ✓Selected applicants will be required to complete an online onboarding process.
  • ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • ✓Must pass pre-employment physical examination.
  • ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: f61c9652-4c3c-4768-8cb8-f2c4a7f74120

Posted via USAJobs

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