Job Listing
MILITARY PAY TECHNICIAN
Headquarters, Air Force Reserve Command · Posted 40 days ago
About the Role
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To establish, maintain, correct, and close pay accounts for active, reserve, or retired armed forces personnel and their annuitants. The organizational location of this position is: Financial Services Office, Financial Management Division, 482nd Fighter Wing, Homestead ARS, FL.
What You'll Do
- →Serves as a senior technician in the customer call/service area.
- →Explains resolution of very complex pay problems to customers.
- →Handles the most difficult customer complaints and resolves problems referred by lower level clerks and technicians.
- →As senior technician, resolves the most difficult special and incentive pay problems, which involve complicating factors requiring extensive research, review, and application of prior pay laws, regulations, and entitlements.
- →Work requires technician to have knowledge of and ability to apply GAO decisions, policies, and procedures.
- →Resolves the most difficult pay and allowance cases which may involve substantial retroactive payments, adjustments, or collections, have an equally substantial impact on the income and morale of the parties involved, and have little or no past precedent.
- →Reviews pay accounts and service records to resolve the most difficult problems affecting enlistment extension and reenlistment eligibility and bonuses.
- →Problems may involve substantial retroactive payments, adjustments, or collections, have an equally substantial impact on the income and morale of the parties involved, and have little or no past precedent.
- →Where such exists, work requires knowledge of GAO policies and precedents.
- →Reviews military pay accounts and service records to resolve the most difficult problems in connection with a service member's separation or death.
- →Problems may involve substantial retroactive payments, adjustments, or collections, have an equally substantial impact on the parties involved, and have little or no past precedents.
- →Reviews retired military pay claims and determines entitlement to and propriety of retired pay.
- →Also processes special interest accounts of retirees.
- →Applies an in depth knowledge of military pay and allowance regulations, rules, and procedures in managing, resolving, and processing a wide variety of complex and high visibility debt collection cases.
Personality Fit
Job ID: 161deaa9-40d1-4927-aed7-142c2e534b62
Posted via USAJobs