Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 7 days ago
On-site Victoria, TX $50K – $65K Apply by Sep 18, 2026 Medical Support Assistance ESFJISFJ HealthcareTrades
Apply for this job → About the Role
The incumbent serves as an Advanced Medical Support Assistant assigned to a Patient Aligned Care Team (PACT) model, in Primary Care, Mental health, Specialty Care Setting, Inpatient Ward, and Eligibility and Enrollments. The PACT team let is a primary care team that generally consists of a primary care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/health technician) and an administrative associate (MNMSA/health technician).
What You'll Do
- →Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf This position is physically located at the Victoria, Texas VA Clinic.
- →This position is eligible for ad-hoc telework within the local commuting area of Victoria, Texas.
- →This position is not a remote or virtual position.
- →Escape to Victoria, Texas, where small-town charm meets big opportunities!
- →Enjoy affordable living, a welcoming community, and easy access to both the Gulf Coast and major Texas cities.
- →With a thriving local economy, rich history, and outdoor adventures around every corner, Victoria offers the perfect balance of relaxation and growth.
- →Make Victoria your home and experience Texas hospitality at its finest!
- →The Advanced Medical Support Assistant (AMSA) position is within the South Texas Veterans Health Care System (STVHCS), which provides extensive medical services across multiple locations in South Texas.
- →As a critical part of the Patient Aligned Care Team (PACT), this role spans departments including Primary Care, Mental Health, Specialty Care, and Inpatient Ward services.
- →The AMSA supports the patient care team by coordinating and managing clinic schedules, communicating with patients and interdisciplinary teams, and facilitating patient transitions between inpatient and outpatient care.
- →Key responsibilities include managing electronic records, scheduling appointments, ensuring pre-visit requirements are met, and assisting with patient travel activities.
- →The role also involves handling secure messaging and assisting with non-VA referrals.
- →This full-time position may require various shifts, including nights and weekends, and involves rotating across STVHCS facilities to meet coverage needs.
- →The AMSA independently handles complex administrative tasks and adheres to strict confidentiality and data security standards.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: ffa6c5ef-db4e-4f6f-8cd5-01d249cd751d
Posted via USAJobs