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Medical Administrative Assistant

Veterans Health Administration · Posted 41 days ago

Hybrid Lebanon, PA $51K – $67K Apply by Aug 13, 2026 Miscellaneous Clerk And Assistant ESFJISFJ
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About the Role

This position is located at Lebanon VA Medical Center within Primary Care Service. The Medical Administrative Assistant provides Patient Centered Management Module (PCMM) entry, technical support, coordination, and data evaluation and analysis.

What You'll Do

  • The incumbent works in collaboration with the medical center's clinical and support staff, supervisor's, Clinical Coordinator, and providers.
  • The incumbent collects, reviews, analyzes, and interprets data regarding clinical usage to measure the effectiveness and efficiency of providing care at a facility level.
  • Will coordinate with local Referral Case Manager and other VA facilities PCMM Coordinators and Referral Case Managers and primary care providers, and is responsible for completion of assignment and maintaining the integrity of the Coordinator of PCMM position as outlined in VHA Directive 1406.
  • Responsible for maintaining the PCMM database for all of primary care throughout the hospital service area.
  • Major duties include, but are not limited to: Collaborates and provides assistances and technical level support to the medical center staff and leadership.
  • Provide training, implementation, monitoring and evaluation of all procedures related to PCMM operations.
  • Serves as the medical center's PCMM authority, and provides guidance, advice, and technical support and troubleshooting to the MC's staff.
  • Enrolls and assigns patients to appropriate provider within PCMM systems in accordance with VHA Directive 1406 and VHA Directive 1101.10.
  • Collaborates, makes recommendations and decisions on appropriate interfacility patient transfers.
  • Reviews patient specific information to ensure appropriate assignment based on team/provider competency.
  • Monitors and trends the New Enrollee Appointment Request (NEAR) list.
  • Maintains accurate enrollment data through ongoing analysis and evaluation to identify and corrects discrepancies in the system wide database.
  • Performs work in support of the care and treatment given to patients.
  • Tracking and documentation of all administrative activities and requirements for the facility's Primary Care Management Module package.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: bec95247-6250-4a52-8763-ff0942ceabb8

Posted via USAJobs

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