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Medical Administrative Assistant

Veterans Health Administration · Posted 1 days ago

Hybrid Salisbury, NC $52K – $67K Apply by Sep 22, 2026 Miscellaneous Clerk And Assistant ESFJISFJ
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About the Role

The incumbent works at the W.G. (Bill) Hefner VA Medical Center (VAMC) located in Salisbury, North Carolina in Health Administration Service (HAS). This position has responsibility for reporting and setting up clinic profiles within the Veterans Health Information Systems and Technology Architecture (VISTA) computer system.

What You'll Do

  • Major duties include, but are not limited to: Communicates to the clinic profile manager related primarily to access and clinic profile management and appraised of events and decisions which could have a significant impact on the successful operation of the clinic profiles and other Data Quality programs.
  • Meets with clinic staff to instruct and explain clinic mapping procedures, and routinely reviews clinic profiles.
  • Monitors profiles to determine if adequate time slots are available for patient scheduling needs, as well as for handling patient workloads without inordinate scheduling delays.
  • Determines if excess future appointment time slots should be brought to the attention of the clinic provider for redistribution.
  • Performs validation of clinic set-up information to include, but is not limited to, billable status, count versus non-count, DSS identifiers (formerly known as stop codes), and activation of encounter forms.
  • Process timely slot requests to create slots, activate clinics, inactivate clinics, convert slots, create and modify clinics as requested by clinical service through leaf approval request.
  • Performs data retrieval and analysis of abstracted data for Medical Center management and clinic staff for validation (example: VistA, CPRS, reports, etc.).
  • Incumbent validates national reports against local reports of workload statistics.
  • Work Schedule: Monday - Friday 8am - 4:30pm Telework: Adhoc, as determined by agency policy.
  • Virtual: This is not a virtual position.
  • Position Description/PD#: Medical Administrative Assistant/PD016300 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 92272c34-75b9-41b4-b1a5-6a828d36257d

Posted via USAJobs

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