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Management & Program Analyst
Veterans Health Administration · Posted 114 days ago
On-site Cleveland, OH $64K – $84K Apply by Jun 19, 2026 Management And Program Analysis ENTJINTJINTPISTJ Healthcare
Apply for this job → About the Role
The VA Northeast Ohio Healthcare System is recruiting for an Management and Program Analyst. The Management and Program Analyst will function in Neurology Service.
What You'll Do
- →Major Duties: Program Analysis 40% The incumbent is responsible for performing daily analysis on all measures and requirements dealing with the Neurology and Dermatology Services.
- →The incumbent is responsible for first level resolution of any service gaps or utilization opportunities that are identified.
- →These critical thinking skills include the ability to appropriately identify situations that require escalation.
- →Coaching practitioners will be necessary.
- →This Program Analyst serves as the Subject Matter Expert (SME) for all Service Access measures.
- →The incumbent will collect, compile and track statistical information in support of program operations of substantial technical complexity.
- →Clinic Workflow Coordination 30% This position serves as auditor for workflow processes related to patient care delivered in Neurology and Dermatology Service Clinics.
- →The incumbent ensures that daily reconciliation of all workflow processes occur.
- →He/she ensures workflow is as smooth as possible, and that overall clinic utilization, e-consult, TeleHealth Overbook and DIGMA opportunities are maximized within each specialty section.
- →The Analyst serves as the primary contact for the creation of new clinic grids in consultation with the Facility Clinic Profile Manager, and the modification of current clinic grids.
- →He/she works with both the clerical and clinical staff to develop optimal grids to best utilize their time slots and availability.
- →This function includes completion of relevant clinic request form, its subsequent submission through the proper channels to obtain necessary approval, and follow-up to ensure that it appears as intended in the VistA scheduling package in a timely fashion.
- →Pre- and Post- implementation education of all relevant staff regarding clinic grid changes is also a primary function of this position.
- →This Analyst uses the Clinic Access Tool and CUSS Report on a routine basis to determine if appropriate clinic usage is taking place, and if revisions to clinic structures are necessary.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: da4c0a94-3bbb-49db-a67e-5e035193bb31
Posted via USAJobs