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Licensed Practical Nurse-Telehealth Clinical Technician
Veterans Health Administration · Posted 5 days ago
About the Role
The Telehealth Clinical Technician (TCT) Licensed Practical Nurse supports Telehealth clinical programs at the patient location, providing a wide range of clinical and technical services to the Veteran, demonstrating complex technical judgement while under the supervision of Registered Nurse (RN) or provider.
What You'll Do
- →Duties include but not limited to: Serves as site imager for Telehealth Store and Forward (S&F) applications.
- →Facilitator for real time Clinical Video Telehealth (CVT) encounters, including patient activities.
- →Primary Care as well as Specialty Care remote visits.
- →Provides marketing for the Home Telehealth program and providing education and support to Veterans regarding VA Apps and the My HealthVet (MHV) program.
- →Orients patient and significant others to the Telehealth services including Home Telehealth (HT), VA Video Connect (VVC), CVT, Store and Forward Telehealth (SFT), and other care modalities that can benefit the patient.
- →Coordinates information between providers, facilities and networks as appropriate.
- →Performs tele-dermatology, tele-retinal and other images (as they become approved and available), with accuracy and dexterity.
- →Demonstrates accurate use of Veterans Health Information Systems & Technology Architecture (VISTA) imaging package and reports errors to the Facility Telehealth Coordinator (FTC) and supervisor or designee.
- →Ensures patient has verbally consented to taking images for store and forward and documents in the electronic medical record (EMR).
- →Upholds the Health Insurance Portability and Accountability Act (HIPPA) regulations during and after the images are taken including transferring images from the memory card into the EMR before taking images of the next patient.
- →Demonstrates proper use of the consult pathways/package in EMR, to include entry as imager, consult to the reader, closing out consult etc.
- →Processes Telehealth consults and corrects Orphan encounters.
- →Completes action required items, submits weekly/monthly reports, and maintains established Telehealth performance benchmarks.
- →Uses established business rules for enrollment and registration, scheduling, consult management, VISTA Electronic Wait List (EWL), handling no shows, patient cancellations, and clinic cancellations.
Requirements
- ✓Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- ✓English Language Proficiency.
- ✓In accordance with 38 U.S.C. 7402(d) and 7407(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
- ✓Education - Documentation submitted if Applicable- Graduate of a school of practical or vocational nursing approved by the appropriate State agency and/or accredited by ACEN at the time the program was completed by the applicant.
- ✓Exceptions include: Health care education in the military service or training in the military service which is accepted by the licensing body in the jurisdiction in which the individual is licensed as qualifying for full LPN/LVN licensure will be accepted as meeting the education requirements for VHA employment.
- ✓OR Current GS-0620 LPN/LVN employee of the Veterans Health Administration (VHA) who was converted to an appointment under 38 U.S.C. 7401(3) in implementation of Public Law 98-160, enacted November 21, 1983, or who was converted to an appointment under 38 U.S.C. 7405 in implementation of Public Law 99-576, enacted October 28, 1986.
- ✓OR Individual granted a license by a jurisdiction that does not require graduation from an approved school.
- ✓Licensure -Documentation submitted- Active, full, current and unrestricted licensure as a Graduate Licensed Practical or Vocational Nurse in a State, Territory, or Commonwealth (i.e., Puerto Rico), of the United States or the District of Columbia.
Personality Fit
Job ID: 25a1f632-eb25-49bb-8231-a00393995cdf
Posted via USAJobs