Job Listing
LEAD PUBLIC SAFETY DISPATCHER
United States Army Installation Management Command · Posted 134 days ago
On-site Fort Greely, AK $63K – $82K Apply by Jun 4, 2026 Dispatching ESFPESTPISTJISTP Transportation
Apply for this job → About the Role
About the Position: Incumbent serves as a Lead Public Safety Dispatcher providing emergency response dispatching of police, fire and medical services to the public by answering emergency 911calls and responding with appropriate personnel and equipment.
What You'll Do
- →Ensures that the organizations strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services.
- →Coaches the team in the selection/application of appropriate problem-solving methods/techniques, provide advice on work methods, practices and procedures, and assist the team and/or individual members to identify the parameters of a viable solution.
- →Maintains current knowledge of operations and answers questions of other employees on procedures, policies, directives, etc.
- →Responsible for the receipt and effective evaluation of emergency calls; determining nature of call; prioritizing emergency and non-emergency calls; identify the level of response necessary to provide additional information to the responding units.
- →Provides emergency medical dispatching (EMD) assistance to callers with medical emergencies using the local authority emergency medical dispatch system.
- →Monitors status and availability of police, fire and medical units to assure an appropriate response is made.
- →Maintains reports and retrieves needed statistical information using fire incident reporting system(s).
- →Train new employees on standard operating procedures, internal policies, and industry requirements.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Benefits
- ★Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
- ★Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.
- ★Decisions on requests for RA are made on a case-by-case basis.
- ★If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.
- ★You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.
- ★To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information
Personality Fit
Job ID: 9985fa09-b533-45a8-8c34-8fab8bc71749
Posted via USAJobs