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Lead Medical Technician - Phlebotomy
Veterans Health Administration · Posted 57 days ago
On-site Phoenix, AZ $48K – $62K Apply by Jul 24, 2026 Medical Technician ESFJISFJISTJISTP Customer SuccessHealthcareTrades
Apply for this job → About the Role
The employee will serve as the Lead Medical Technician assigned to the Specimen Procurement & Processing Department of Pathology and Laboratory Medicine Service (P&LMS). The lead technician works with the Phlebotomy Supervisor and other team members to ensure task completion and provides service to meet program and production goals. The purpose is to assist team in producing timely phlebotomy service to veterans with emphasis on maintaining a satisfactory level of customer service excellence.
What You'll Do
- →***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties included but are not limited to the following: Provides customers with laboratory information, supplies, collection instructions and referring the customer to the appropriate sections for test-specific technical information.
- →Interacts with internal and external customers in a courteous and professional manner.
- →Handles conflicts and problems with all customers constructively and appropriately.
- →Prepares the monthly schedule/duty assignment for all staff in the Phlebotomy Department when the Phlebotomy Supervisor is unavailable or delegates the duty.
- →Assigns personnel to the various subsections within the section (e.g. send outs, inpatient, outpatient, STAT draws, AM rounds) in a fair and equitable rotation to ensure accomplishment of the work within the standards of turn-around-time and acceptable limits of quality.
- →Personnel allocation must be adapted and changed to accommodate changes in workflow, peak levels of operation and availability of personnel.
- →Is responsible for proper receipt and accessioning of specimens; processing specimens (centrifugation, labeling, pour-oils); entering and verifying results; following up on misdraws, deletions, cancellations and incompletes, reviewing LEDl orders, ordering send out tests, delivery of specimens, temp verification of incoming specimens, etc.
- →Obtains venous blood samples by aseptic venipuncture technique.
- →Special requirements may be necessary when unusual testing is required.
- →Identifies the patient before obtaining any specimen and properly labels the specimen following specimen procurement according to established procedure.
- →Work Schedule: Monday - Friday, 1330 -2200, rotating weekends and holidays.
- →Recruitment & Relocation Incentives: Not authorized.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work requires moderate physical exertion, such as regular and recurring running, walking, stooping or bending to collect blood or record information.
- ✓In many situations the duration of the activity (such as most of a workday) contributes to the arduous nature of the job.
- ✓There is a special requirement for agility and dexterity such as exceptional hand eye coordination and sense of touch.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 9c8ac8fc-e0bc-4317-8127-d5af438321e7
Posted via USAJobs