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Lead Dental Assistant

Veterans Health Administration · Posted 33 days ago

On-site San Antonio, TX $51K – $67K Apply by Aug 24, 2026 Dental Assistant ESFJESFPISFJ Healthcare
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About the Role

Serves as the primary link between patients and the clinical team and is responsible for assessing the urgency of patient needs (triage), managing the dental schedule, and ensuring smooth clinic flow at either the Northwest Dental Clinic, ALM Dental Clinics, or the Data Point Dental Clinic. This position is expected to perform at the Lead Dental Assistant level, GS-0681-07.

What You'll Do

  • Serves as the Primary Triage Dental Assistant for routine patient care and performs a full range of duties.
  • Works with the Dental Assistant Supervisor or Dental Service Chief/Assistant Chief/Lead Dentist to maintain efficient patient care flow.
  • Facilitates team and unit processes by collaborating with team members to ensure tasks are completed, positive working relationships are maintained, and team goals, needs, and achievements are effectively coordinated with management.
  • Assists the dentist in many aspects of direct patient care and performs additional clinical and clerical functions independently.
  • Receives and prepares patients for dental treatment and assists the dentist at chairside, bedside, or in the operating room.
  • Provides triage for patients who are referred by the facility's Triage Nurses, present in person or contact the clinic by secure messaging or message manager.
  • Coordinates clinic access by filling open provider appointment slots.
  • Places imaging consults for walk-in patients and ensures timely completion.
  • Verifies dental eligibility.
  • Coordinates the daily schedule with supervisors and other lead assistants.
  • Submits LEAF cancellation requests when providers are absent.
  • Manages urgent care clinics for dental providers.
  • Collaborates with clinics to oversee Message Manager and secure messages.
  • Responds to NVCC inquiries.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
  • Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: a908efe4-962d-442b-b769-d22131c148ec

Posted via USAJobs

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