Job Listing
Information Receptionist
Veterans Health Administration · Posted 57 days ago
On-site Battle Creek, MI $36K – $47K Apply by Jul 28, 2026 Information Receptionist ESFJISFJ Healthcare
Apply for this job → About the Role
The Battle Creek VA Medical Center is currently recruiting for an Information Receptionist (Lodging Clerk) within Acute Hospital Clinical Service.
What You'll Do
- →Incumbents will exercises excellent customer service, resourcefulness, initiative and sound judgment in carrying out the following duties and responsibilities: Serving as a central point of contact to provide explanations of requirements, regulations, and procedures in the Lodging area.
- →Provides direction in the registration, clearances, and discharge process.
- →Maintaining calendars and coordinates reception of mail, and telephone calls to ensure a smooth flow of business..
- →Initiates contact for medical and /or psychiatric emergencies.
- →Conducts tours of the lodging facility, and conducts safety rounds of the area.
- →Provides administrative support to lodgers.
- →Orders supplies and linens.
- →Provides support to assigned areas when there are no lodgers, according to limitations.
- →Performs other duties as assigned.
- →Work Schedule: Monday - Friday 12:00 a.m. - 8:00 a.m.
- →Hours may be rotated or extended based on the needs of the Medical Center and our Veterans.
- →Virtual: This is not a virtual position.
- →Position Description/PD#: Information Receptionist/PD93122A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Educational substitution for experience - Education 2-years above high school.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 54bbd103-facd-48fa-b583-28fa1bea9dfe
Posted via USAJobs