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HR Specialist
Office of Personnel Management · Posted 5 days ago
Hybrid Lakewood, CO $43K – $69K Apply by Sep 23, 2026 Human Resources Management ENFJESFJESTJISFJ Customer Success
Apply for this job → About the Role
As a HR Specialist with the US Office of Personnel Management, Human Resources Solutions, Federal Systems Center, you will support HR information systems through customer engagement, help desk services, system implementation and change management. You will assist customers with system requirements, testing, training, process improvements, project activities, and resolution of system issues.
What You'll Do
- →Provides customer and help desk support for HR information systems by responding to system questions, resolving issues, routing requests, and monitoring ticket trends.
- →Works with customers to identify business needs, gather system requirements, document enhancement requests, and support improvements to automated HR processes.
- →Supports implementation projects by assisting with project plans, system configurations, milestones, resources, customer requirements, and project status activities.
- →Conducts system acceptance testing and evaluates system functionality, reporting data, and user feedback to identify potential system or process improvements.
- →Develops user guides, job aids, communications, and training materials and provides system training to administrators, HR staff, employees, and other users.
- →Advises and assists customers with system functionality, business processes, implementation activities, and adoption of automated HR processes.
Requirements
- ✓Must be a U.S.
- ✓This position is eligible for inclusion in the bargaining unit. if the duty station is finalized in the Washington, DC metropolitan area, employees in this position will be represented by the American Federation of Government Employees (AFGE) Local 32.
- ✓(BU Code - 2286) if the duty station is finalized outside of the Washington, DC metropolitan area, this position will not be represented by a bargaining unit.
- ✓(BU Code - 7777)
Personality Fit
Job ID: 1d999fa0-5bcb-4195-be66-924bdc691756
Posted via USAJobs