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Health Technician-Prosthetic Eyeglass Program Coordinator
Veterans Health Administration · Posted 70 days ago
Hybrid Fort Harrison, MT $41K – $66K Apply by Aug 1, 2026 Health Aid And Technician INFJINFPISFJISFP OperationsTrades
Apply for this job → About the Role
The incumbent is a member of the Prosthetics and Sensory Aids Service at the Montana VA Health Care System providing comprehensive treatment of medical, surgical and long-term care patients. The primary purpose of Prosthetics Eyeglass Program Coordinator is responsibility for quality assurance activities, day-to-day operations, and administrative oversight of the MTVAHCS.
What You'll Do
- →DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.
- →Major duties and responsibilities include: Coordinates with Community Care and the eyeglass vendor to ensure that policies on eyeglasses and other ophthalmic devices are adhered to and that all orders submitted are reviewed and processed appropriately in a timely fashion.
- →Review and enter all received orders for eyeglasses into computer records system.
- →Tracks eyeglass orders and ensures timely distribution of all eyeglasses received.
- →Tracks, delegates and/or responds to complaints, audits, and requested information from external inquiries.
- →Coordinates with vendor on any eyeglass order discrepancies; tracks all warranty returns.
- →The incumbent is a Prosthetics point of contract to internal and external stakeholders for understanding and interpretation of the Prosthetics Eyeglass Program regulations and eligibility requirements for patients.
- →The incumbent is the principal advisor to management on eyeglass contracting and procurement policies and issues that may arise during routine audits and reviews.
- →The incumbent reviews all incoming prescriptions from the community care providers and Community Care services for accuracy and eligibility to ensure all fields are populated correctly.
- →The incumbent will review all prescriptions for eyeglasses to ensure that the patient is receiving lens materials, lens designs, frames, tints and coating that they are eligible for and entitled to receive .
- →Incumbent will let the provider know if a new consult is required to be entered as the original item selected is not an option per the vendor.
- →The incumbent will make recommendations regarding the best ophthalmic lens and eyewear options for the patient's individual spectacle prescription and lifestyle should a prescription be received that conflicts with the examination notes and what the national vendor offers.
- →These patient specific recommendations will be made with emphasis on patient safety, comfort and optimal visual function.
- →Incumbent will let the provider know if a new consult needs to be entered as the originally selected item is not an option per the vendor.
Requirements
- ✓You must be a citizen of the United States (U.S.).
- ✓Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S.C. § 7407(a).
- ✓Designated and/or random drug testing may be required To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) 5 CFR 330.502 - General restriction on movement after competitive appointment applies.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: acfa32c0-9b68-4ee7-9bfe-7281bd5bedd2
Posted via USAJobs