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Health Insurance Specialist (Education, Outreach, & Customer Service)
Centers for Medicare & Medicaid Services · Posted 39 days ago
Hybrid Woodlawn, MD $122K – $158K Apply by Jun 8, 2026 Health Insurance Administration ENFJENFPENTPESFP MarketingCustomer Success
Apply for this job → About the Role
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications (OC), Creative Services Group, Division of Internal Agency Communications. As a Health Insurance Specialist, GS-0107-13, you will lead public information campaigns and strengthen strategic partnerships to help the public make informed health care decisions and understand their rights and responsibilities under CMS programs.
What You'll Do
- →Provides consultative and advisory services to management in matters pertaining to areas of responsibility and identifies and resolves or refers significant or precedent-setting issues and problems to management.
- →Maintains strong collaborative communication linkages between Central office and the regional offices and contracted stakeholders on education, outreach, and training initiatives.
- →Analyzes internal policies, processes, and procedures to assure increased efficiency in operations and implement policies, procedures, and processes to resolve problems and improve internal operations.
- →Develops and implements tactical communications plans and strategic partnerships to provide information and promote awareness of CMS programs and initiatives.
Personality Fit
Job ID: 929744c4-791b-4791-8140-ad6419b36c1c
Posted via USAJobs