Job Listing
Front Desk Manager NF3
U.S. Marine Corps · Posted 46 days ago
About the Role
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
What You'll Do
- →Supervises employees to include: assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; recommending and disapproving leave, recommending personnel actions, completing performance reviews and training employees.
- →Interviews applicants and recommends selections to manager.
- →Keeps abreast of and actively supports the principles of the EEO program, and prevention of sexual harassment.
- →Must be alert to alcohol abuse, and take appropriate action.
- →Performs administrative duties including, but not limited to, gathering and combining statistical data from each shift, scheduling, group reservations, etc.
- →Monitors the assignment of tenants to available quarters.
- →Provides training to leads and desk agents in areas of front desk operations including, but not limited to, customer relations, proper telephone techniques, administration and technical responsibilities, as well as branch policies and procedures as it relates to front desk duties.
- →Responsible for creating and posting schedules ensuring proper coverage of all shifts.
- →Participates in regular or periodic surveys to identify front desk requirements or deficiencies and prepares various reports as they relate to front desk operations.
- →Conducts and ensures the efficient operation of the front desk.
- →Maintains registration log of all request for future occupancy and answers e-mails pertaining to advance reservations.
- →Assigns and escort guest to their rooms, explains facilities available, and when directed inspects rooms and common areas for service ability and cleanliness.
- →Keeps records and prepares reports pertaining to advance reservations.
- →Maintains custody of supplies, furniture and equipment as it relates to front desk operations.
Requirements
- ✓EVALUATIONS: See Duties and Qualifications
Benefits
- ★The Federal government offers a number of exceptional benefits to its employees.
- ★Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: 3dd33126-c32e-4602-9368-b12c170e6974
Posted via USAJobs