Customs Agent

Performs a basic level of processing, coordinating, and obtaining customs clearance approval for import/export and transshipments of documents, packages, and merchandise in baggage or air freight.

General Job Description

Under general guidance completes the following tasks:

• Prepares necessary customs forms to enable import, export and transshipments procedures to take place in a timely, efficient and effective manner for consignments arriving/departing via aircraft.

Ex. master airway bills, cargo manifests and general declarations, invoices and other related paperwork..

• Prepares forms detailing customs duties, tariffs and taxes/V.A.T. fees to enable timely recovery of costs.
• Prepares international manifests to ensure responsive and efficient customs clearance are possible.

Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.

• Ensures station's full compliance with country customs and tax laws and in line with FedEx policies, procedures, practices and rules.
• Interfaces with customs officials and coordinates customs activities with internal operation employees.
• Maintain all customs documentation well organized and properly filed.
• Performs sorting, baggage support at airport and station and retrieves air freight from carriers as required.
• May be required to perform other duties as assigned

Minimum Requirements

Minimum Education:

• High School degree/equivalent
• CRT experience preferred
• Fluent English skills preferred (Customs-specific English required).
• Ability to lift 50 lbs. and to maneuver any single package weighing up to 150 lbs with appropriate equipment or the weight limit required according to current local labor regulations.

Minimum Experience

• Two to three years in International freight/cargo customs policies, procedures, rules and laws.
• Knowledge of airport and customs clearance procedures preferred.
• Personable and good written and verbal communication skills.
• General office skills and computer literate.
• Drivers license.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.