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Customer Service Leader
Commander, Navy Installations Command · Posted 53 days ago
On-site Panama City, FL $19.3/hr Apply by Aug 7, 2026 Sales Store Clerical ENFJENFPESFJISFJ Customer Success
Apply for this job → About the Role
This position is located at the Marina/Rec Lodging Office, within the Community Recreation Division of the Morale, Welfare and Recreation (MWR) Department, located within Commander, Navy Installations Command (CNIC) at Naval Support Activity Panama City, FL. This is a non-supervisory position where the incumbent will assist in leading subordinates, perform customer service and accounting, and will maintain record keeping and inventory.
What You'll Do
- →In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position.
- →Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
- →MAJOR DUTIES AND RESPONSIBLITIES: Assists supervisor by leading and directing at least three (3) subordinate Recreation Aids and Recreation Assistants, answering questions, passing on instructions, resolving problems which arise, training new employees, and ensuring the smooth flow of operations.
- →Performs a full range of services such as assisting customers, taking special orders, providing layaway services, following up on delinquent payments, making refunds and adjustments, resolving routine complaints, and any other customer service-related duties or transactions.
- →Maintains a complete and systematic set of records relating to customer service transactions.
- →Checks to ensure the periodic procurement of supplies and equipment is processed as required for an efficient operation.
- →Performs other related duties as assigned.
Requirements
- ✓Applicants may qualify based on experience, education or combination of the two.
- ✓If qualifying based on education, transcripts are required.
- ✓Experience Requirement: At least one year of general experience.
- ✓OR Education Requirement: High school diploma and 2 years above high school with courses related to the occupation.
- ✓OR A combination of both experience and education.
Benefits
- ★This is a regular full-time position with the following benefits: (No enrollment waiting period - immediate enrollment and coverage available) Annual Leave - 13 Per Calendar Year (based on percentage earned each pay period) (Must be onboard 90 days before using annual leave - Usage is allowed the first pay period after the 90-day mark is achieved).
Personality Fit
Job ID: 043971d7-3f3c-4238-af17-859a7aedf7f7
Posted via USAJobs