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Communications Specialist
Veterans Health Administration · Posted 64 days ago
On-site Little Rock, AR $75K – $97K Apply by Jul 22, 2026 General Arts And Information ENFPESFJ MarketingOperationsHealthcare
Apply for this job → About the Role
The Communications Specialist functions as a MyHealtheVet Change Agent Coordinator at the Central Arkansas Veterans Healthcare System (CAVHS). The position will perform a variety of duties in an extremely complex medical facility which is constantly evolving within a highly complex and competitive geographic area. The facility is a complexity Level 1-a facility and ranks among the largest Medical Centers in the Department of Veterans Affairs.
What You'll Do
- →Major duties include, but not limited to: Plans, develops, and executes comprehensive communication strategies for My HealtheVet (MHV) and Secure Messaging, identifying target audiences, key messages, delivery channels, and performance measures.
- →Serves as facility liaison to VISN and National MHV program offices, ensuring alignment of local initiatives with national objectives and accurate dissemination of information.
- →Oversees and manages MHV-related web content and digital presence, implementing innovative approaches to enhance outreach, usability, and engagement.
- →Develops and implements marketing and outreach campaigns using multimedia products (e.g., articles, brochures, videos, social media) to promote MHV programs and services.
- →Analyzes audience engagement, participation trends, and customer needs to advise leadership on communication strategies, program improvements, and emerging issues.
- →Coordinates with Public Affairs Officers, clinical staff, and stakeholders to ensure consistent messaging and effective communication across internal and external audiences.
- →Designs and delivers presentations, briefings, and training sessions to staff, Veterans, and community partners on MHV capabilities, benefits, and healthcare initiatives.
- →Establishes and evaluates training and education programs for employees and Veterans, including needs assessments, curriculum development, and coordination with education services.
- →Leads change management communication efforts by supporting workflow integration, stakeholder engagement, and adoption of MHV tools across clinical and administrative operations.
- →Manages multiple communication and outreach projects simultaneously, including planning, execution, evaluation, and reporting of outcomes to leadership.
- →Work Schedule: Monday - Friday 7:30am to 4:00pm (Subject to change based on the needs of the Agency).
- →Virtual: This is not a virtual position.
- →Position Description/PD#: Communications Specialist/PD048070 Relocation/Recruitment Incentives: Not Authorized.
- →Critical Skills Incentive (CSI): Not Approved.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓Work is primarily sedentary, but may require periods of standing during presentations, briefings, speeches, health fair activities, etc., although some slight physical effort may be required.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 766566da-112b-4b0c-9ac8-a2219aef2d38
Posted via USAJobs