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Voucher Examiner

Veterans Health Administration · Posted 75 days ago

Hybrid San Juan, PR $45K – $59K Apply by Jul 10, 2026 Voucher Examining ESFJINFJISFJISTJ Healthcare
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About the Role

Employee will independently manage the San Juan VA Caribbean Healthcare System (VACHS) Beneficiaries Travel Program. The program provides transportation at Government expense to beneficiaries and their attendants traveling to and from VA facilities and other places for the purpose examination, treatment or care. This will include correctly determining eligibility for the program, and processing request.

What You'll Do

  • Process mileage reimbursement claims, coordination of special mode transportation and processing all other costs associated with travel of patients to receive care.
  • Determines method of payment for authorized and unauthorized ambulance claims submitted for consideration.
  • Writes or selects appropriate letters explaining disposition of unauthorized travel claims.
  • Explains regulatory guidelines to beneficiaries when submitting any unauthorized ambulance claims to the VA Medical Center for consideration of payment.
  • Investigates authorizations, orders, and/or utilizes the Computerized Patient Record System(CPRS) to review medical records, forwards for supervisory approval and submits all documents for payment utilizing appropriate fund control point for reference.
  • Determines when a waiver from the deductible is needed when processing mileage reimbursements.
  • Prepares appropriate documentation for travelers according to government rates or substantial rates.
  • Makes special arrangements per physician documentation according to traveler's medical condition and/or preference with a high priority emphasis on SCI (spinal cord injury), TBI (traumatic brain injury), and OEF/OIF (Operation Enduring Freedom and Operation Iraqi Freedom) patients.
  • Corresponds with physicians, travelers, and vendor to determine the most dependable and economical mode of transportation.
  • Documents and prepare statistical ambulance reports to supervisor upon request for fiscal year budget.
  • Maintains and controls filing system in accordance with VA regulations.
  • Reviews requests for reimbursement of travel costs, assures compliance with regulations and procedures, reconciles vouchers, and prepares certifications for payment.
  • Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patients.
  • Access printed and electronic files containing sensitive data which must be protected under the provisions of the Privacy Act of 1974 and other applicable laws, federal regulations, VA statutes and policy, and VHS&RA policy.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: cbc8d5b7-cbc2-4e2f-b998-b1eb9ee8f01b

Posted via USAJobs

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