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Voluntary Services Officer
Veterans Health Administration · Posted 6 days ago
On-site Milwaukee, WI $94K – $122K Apply by Jun 22, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
The Voluntary Services Officer is the facility's Center for Development and Civic Engagement/Voluntary Service Office Chief having oversight of the full scope of business. Due to this office's cross-cutting nature, you need a broad understanding of the federal government, VA, its Administrations, focusing on VHA; to include relevant laws, regulations, policies and procedures, accrediting organizations, and the agency organizations facilitating a systems-oriented approach to the Center's success.
What You'll Do
- →The Voluntary Services Officer serves as the Chief of CDCE/Voluntary Services reporting directly to a member of the executive leadership team.
- →The incumbent has oversight for CDCE/Voluntary Services for the full scope of business for each of the interrelated lines of business, which include Voluntary Service, Philanthropic Engagement, and Partnership Solutions.
- →Due to the cross-cutting nature of this office, the incumbent shows a comprehensive understanding of the federal government, VA and each of its Administrations, with a primary focus on VHA; to include the relevant laws, regulations, policies and procedures, accrediting organizations, as well as the organizations within the agency to facilitate a systems-oriented approach to the Center's success.
- →Major duties include, but are not limited to: Providing technical and administrative supervision to subordinates which may include an Assistant Chief, Specialist, Program Support Assistant, Secretary, or other administrative staff.
- →Planning and leading all philanthropic activities and programs within widely dispersed locations across the healthcare system, VA Administrations and State Veterans Homes.
- →Conducting and analyzing comprehensive needs assessments for optimal alignment of the program in support of the organization's mission and goals.
- →Exercising final authority for the full range of personnel actions and organization design proposals recommended for the integration of this category of without compensation (WOC) employees.
- →Ensuring compliance with all applicable standards of The Joint Commission (TJC) for VHA volunteers, to include maintaining the official volunteer personnel files, mandated training records, assignment guides, competency and performance assessments, and other applicable role-specific documentation.
- →Designing, developing, and implementing the recognition and incentive awards program for the organization's volunteer workforce Providing oversight of the organization's General Post Funds and in-kind development activities Managing the day-to-day operations of the philanthropic development activities.
- →Monitoring all donated monetary funds at the healthcare system level within the station's General Post Fund (GPF) Accounts.
- →Exercising discretionary authority to approve the allocation and distribution of such funds.
- →Preparing business case justification for anticipated expenses, including alignment with VA and VHA goals and priorities, strategy identification, benchmarking, and evaluation in support of proposed budget.
- →Responsible for project and event management of varied sizes and scope.
- →Maintaining significant and expansive supervisory responsibility for every registered volunteer in accordance with the TJC and established occupational standards for the profession.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: : Work is moderately sedentary, although considerably variable.
- ✓It requires a fair amount of standing, sometimes for long periods, walking, climbing stairs, and bending.
- ✓Work may require some heavy to moderate lifting, transporting of materials, equipment and supplies for special events and other programs.
- ✓Due to the diverse nature and scope of the work, it may require occasionally working in extreme temperatures (hot or cold).
- ✓Work is typically performed in an adequately lighted and climate-controlled office.
- ✓Requires occasional travel, local and national; movement between worksites includes outpatient clinics, VBA regional offices, or national cemeteries.
- ✓Extended evening or weekend work hours may be required.
- ✓Work may also take place in a variety of settings including outdoor in various temperatures, crowded conferences or conventions for outreach and other events.
Benefits
- ★As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ★In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ★Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: c242ad6b-d494-47af-8820-694385466dfa
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