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Voluntary Services Officer

Veterans Health Administration · Posted 9 days ago

Hybrid Sioux Falls, SD $90K – $116K Apply by Jun 17, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
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About the Role

The Voluntary Services Officer serves as the Chief of Center of Development for Civic Engagement (CDCE)/Voluntary Services, reporting directly to a member of the executive leadership team. The incumbent has oversight for CDCE/Voluntary Services for the full scope of business for each of the interrelated lines of business, which include Voluntary Service, Philanthropic Engagement, and Partnership Solutions.

What You'll Do

  • The Voluntary Services Officer serves as the Chief of CDCE/Voluntary Services reporting directly to a member of the executive leadership team.
  • The incumbent has oversight for CDCE/Voluntary Service s for the full scope of business for each of the interrelated lines of business, which include Voluntary Service, Philanthropic Engagement, and Partnership Solutions.
  • Due to the cross-cutting nature of this office, the incumbent shows a comprehensive understanding of the federal government, VA and each of its Administrations, with a primary focus on VHA; to include the relevant laws, regulations, policies and procedures, accrediting organizations, as well as the organizations within the agency to facilitate a systems-oriented approach to the Center's success.
  • Major duties include but are not limited to: Providing technical and administrative supervision to subordinates which may include an Assistant Chief, Specialist, Program Support Assistant, Secretary, or other administrative staff.
  • Planning and leading all philanthropic activities and programs within widely dispersed locations across the healthcare system, VA Administrations, and State Veterans Homes.
  • Conducting and analyzing comprehensive needs assessments for optimal alignment of the program in support of the organization's mission and goals.
  • Exercising final authority for the full range of personnel actions and organization design proposals recommended for the integration of this category of without compensation (WOC) employees.
  • Ensuring compliance with all applicable standards of The Joint Commission (TJC) for VHA volunteers, to include maintaining the official volunteer personnel files, mandated training records, assignment guides, competency and performance assessments, and other applicable role-specific documentation.
  • Designing, developing, and implementing the recognition and incentive awards program for the organization's volunteer workforce.
  • Providing oversight of the organizations' General Post Funds and in-kind development activities.
  • Managing the day-to-day operations of the philanthropic development activities.
  • Monitoring all donated monetary funds at the healthcare system level within the station's General Post Fund (GPF) Accounts.
  • Exercising discretionary authority to approve the allocation and distribution of such funds.
  • Preparing business case justification for anticipated expenses, including alignment with VA and VHA goals and priorities, strategy identification, benchmarking, and evaluation in support of proposed budget.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Supervisory probationary period may be required.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 9a7b70f1-c37c-4c79-9b87-3c1f837eff3f

Posted via USAJobs

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