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Veterans Outreach Program Specialist

Veterans Health Administration · Posted 40 days ago

Hybrid Topeka, KS $76K – $99K Apply by Aug 10, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Healthcare
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About the Role

Serve as the principle outreach staff member for VA Eastern Kansas Healthcare System (VAEKHCS) and to provide outreach services to all individuals eligible for VAEKHCS services including all combat theater veterans and their families, veterans sexually traumatized while on active duty, families of service members who die while on active duty, and any new cohorts of veterans who become eligible for VAEKHCS services as they transition from the combat zone to civilian life.

What You'll Do

  • Establishes outreach service provision in the VAEKHCS Veteran Service Area with military installations, Reserve and National Guard facilities within a designated geographical area.
  • The incumbent provides transitional assistance program briefings to Military, Reserve, and National Guard personnel transitioning from combat service/active duty.
  • Develops and distributes outreach materials to include brochures, fact sheets, web content, and other targeted information which highlights VAEKHCS services and locations.
  • Works with local and regional media including television, radio, and print media, to alert newly returning service members and their families to VAEKHCS services and activities.
  • Provides training and information to VA staff, other federal agencies, and community agencies regarding both VAEKHCS services and the combat/GWOT experience.
  • Develops and maintains working relationships with a network of service provision agencies and individuals in all areas relevant to transitioning combat service members and their families.
  • Organizes and participates in a myriad of community activities and events that are likely to have combat veterans present such as "Welcome Home" parades and picnics, Veteran Service Organization meetings and events, combat service recognition events, etc.
  • Assists transitioning combat veterans and their families in understanding their rights in addition to their responsibilities.
  • Maintains a liaison with veteran service organizations, community groups, and others whose interest is in helping and protecting veterans, their families, and their representatives.
  • Assists patients, their families and representatives, and facility staff members in recognizing and removing institutional barriers to the provision of optimum readjustment counseling to transitioning combat veterans and their families.
  • Identifies existing and potential problem areas, suggests solutions or alternatives to existing procedures which contribute to these problems.
  • Acts to resolve problems, expedite services, or implement necessary corrective measures within established policies and where appropriate.
  • Has overall responsibility for the resolution of client problems which arise.
  • Serves as an "advocate" for clients throughout the facility.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation and would generally not require a pre-placement examination.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.
  • Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: d0662444-c7f3-4592-b94c-04abb1d194cf

Posted via USAJobs

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